*****Technical Project Manager with  Remedy/Peregrine/HP Service Manager
exp at SAN JOSE, CA*****

PLEASE SEND MATCHING RESUMES TO [email protected] AND
[email protected]

Technical Project Manager
SAN JOSE, California

Implement,Design, Build, Project-Manage SolveDirect ServiceGrid projects
for Cisco's customers partners. Communicate with clients and customers to
determine their needs or requirements. 8 years of experience are required
in field of consulting/professional services and in a customer facing
capacity. Knowledge on ITIL, ITSM Integration of Tools (e.g. Remedy) , Web
Services required. Knowledge of B2B integration, CMDB , XML, preferred.

The candidate will undergo training on ServiceGrid technology locally in
San Jose or in Vienna Austria for 2-4 weeks.

Job Requirements
Eight plus years technical consulting in a professional service
organization with experience leading enterprise software projects.
Implementation knowledge of ITSM Tools and their integration (e.g. Remedy,
Peregrine, HP Service Manager, CA ServiceDesk)
Perform requirements analysis, design and architecture of complex ITSM
integration projects for global enterprises.
Independently drive and manage projects based on customer business goals
and solution architecture.
Configure/customize data mapping, workflows, communication protocols in
SolveDirects platform.
Ability to articulate and demonstrate product value propositions to
customer prospects.
Excellent presentation, customer awareness and communication skills.
Provide mentoring and leadership to a team.
Innovative, analytic and creative thinking
Detail oriented and strong administrative skills.
Bachelors degree in CS or related field
Computer Science degree or equivalent




Thanks & Regards
Shailesh
Swarky Solutions, MN
[email protected]

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