Hi Folks, We do have an urgent requirement for Web help desk. @ Atlanta. Below mentioned the detailed job description. If you are interested kindly send updated resume along with the rate.
Location: Atlanta Duration : 3 + Months. Job Description: • 3 or more years’ experience with design, configuration, development and support of IT Service Management Tools (preferred WebHelpDesk, acceptable Remedy, ServiceNow, Altiris, HP Service Manager, Request Tracker (RT)) • Experience with Incident Management, Change Management, Asset Management and Problem Management/Resolution to include: assignment groups, escalations, workflows, automation tasks, email/LDAP integrations, reporting • Experience with CMDB a nice to have. Strong analytical and creative problem solving skills related to resolving software design issues Need a Remedy, HP Service Manager, Service Now, etc. developer who understands how to configure an ITIL based tool from scratch. It is for 3 months and based out of Atlanta, Can be extended subject to client decision. -- Thanks & Regards, Pavithra Nexera Solutions 289 Route 33 Bldg A Suite 4 Manalapan, NJ 07726 Phone : 732-659-8717 Email : [email protected] URL : www.nexerasolution.com -- You received this message because you are subscribed to the Google Groups "Companies Looking for IT Out Staffing & Recruitment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/arunsinh. For more options, visit https://groups.google.com/groups/opt_out.
