*Candidates must currently live in the and be willing to Interview
face-to-face.*

*Local Candidates will be given priority.*



Hello,

Hope you are doing good,



Please go through with below requirement please do let me know you're
comfortable with given requirement. If you're interested in this position
please send me your updated resume along with best time to reach you over
phone via Email: s...@usmsystems.com or phone: 703-246-1813



*Role: *

*Sr. Technical Operations Manager location: Clear Lake, Texas and
Galveston, Texas Duration: 12 months*



*Skills / Competencies:*

·         Skilled at managing interpersonal relationships to build a
positive rapport within a team.

·         Ability to manage day-to-day operations to include shaping the
strategic vision of overall IT function.

·         Strong problem solving and analytic skills as well as the ability
to handle urgent and multiple competing priorities.

·         Ability to delegate and monitor the workload of a team of
technical professionals.

·         Ability to establish training and mentoring programs for staff.

·         Experience in building IT solutions for internal and external
business users.

·         Knowledge of ITSM, ITIL, and ITAAS.

·         Vendor and contract management

·         Proactive approach to system monitoring, reliability, and
availability.

*Technical knowledge and/or experience with any of the following: *

Epic, Solaris operating environments, Windows Server operating
environments, VMware, SCOM, SCCM, SQL Server, Oracle, Netapp, Exchange,
Lync, Office 365, Avamar, Citrix, Cache databases, and managing cloud
hosted services

*Work Experience:*

Five (5) years minimum experience managing high level technical staff and
large enterprise projects.
Advanced-level knowledge and experience relating to the operational support
of IT infrastructure services.

Information technology project management experience managing IT projects
of small-to-medium-sized and increasing complexity.

*Responsibilities:*

     Possess strategic and tactical approaches to service management

     Possess an extensive technical background and be able to effectively
communicate and collaborate with technical and non-technical people

     Other duties: managing capital and operational budgets, managing
vendor relations and contracts, assigning workloads and projects based upon
staff skills and existing customer relationships, periodic review and
restructuring of cost models, and routine KPI and service level metric
reporting

  Provide enterprise-class service availability and support

     Areas of infrastructure support include data center operations,
hardware and operating   systems, directory services, storage, backups,
disaster recovery, virtualization, email, and endpoint protection.

    Areas of application support include mission-critical medical record
and patient-care systems, business systems, and academic systems.

    Provide stable, secure, and available operations

    Improve customer service and maintain technology

 *Major technical areas of responsibility:*

     *Data center operations across five locations*

     *Hardware and Operating System support of over 1500 servers*

     *Server virtualization, Active Directory, LDAP, enterprise storage,
enterprise email, enterprise backup and recovery, disaster planning and
business continuance, Citrix, Identity Management, database administration,
software deployment, endpoint protection, and critical application support *

     *Experience managing CMDBs, MDM solutions, SCCM, and cloud computing
services would be a plus as these are active and pending projects.*



Major Duties / Critical Tasks:

*Manage capital and operational budgets for the Technical Services area
including chargeback levels.

*Provide project management practices including project definition,
planning, development and implementation strategies.

*Guide, support and mentor IT staff; providing leadership and direction to
ensure the team is operating effectively, efficiently, and with the
strategic objectives in mind.

*Develop business partnerships with all functional areas.

*Research and provide strategic direction by keeping current with emerging
technologies and industry best practices to determine what new technology
solutions and implementations will meet business and system requirements.

Manage day to day service operations following best practices and standards
linked to ITIL disciplines such as incident, problem, change, capacity,
business continuity and disaster recovery management.
*Oversee operations of five data centers; both onsite and offsite.

*Manage server infrastructure (both physical and virtual) ensuring the
environment is properly maintained and proactively monitored to ensure
adequate capacity to support business needs and strategic directions
contributing to UTMB's growth objectives.

*Manage the deployment, monitoring, maintenance, development, upgrade, and
support of current and future IT systems, servers, operating systems, and
software applications.

Provide vendor and contract management

*Required skills*

    Team management

    Contract and vendor management

    Project management

    Process improvement





*Venu  | IT Recruiter | *

 [image: Description: logo]

*A CMMi Level 3 Company*

*Driving the Business Trend*

[image: 
cid:image027.jpg@01CCFE1A.9168A1A0]<https://www.facebook.com/pages/USM-Business-Systems/294628553910625>

[image: 
cid:image028.jpg@01CCFE1A.9168A1A0]<http://twitter.com/#!/USMBusinessSys>

[image: 
cid:image029.jpg@01CCFE1A.9168A1A0]<http://www.linkedin.com/company/96716?trk=tyah>

14175 Sullyfield Circle, Suite # 400,Chantilly, VA 20151, U.S.A

Email: ve...@usmsystems.com ,   Phone: 703-246-1848

Skype:venub_usm

ISO 9001 and ISO 20000 Certified Company

Ranked No.7 in the Washington DC area-*Washington Business Journal, 2013;*

Smart CEO Award Winner By SMART CEO Magazine, Baltimore,
U.S.A-----------------------------; *Inc5000*  *Recognized Fastest growing
private company in U.S.A. **www.usmsystems.com* <http://www.usmsystems.com/>*,
*

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