Hi,


Hope you are doing well.



This is Raja with AITA Consulting services. Please go through the below
requirement, If you are  comfortable with this position please send me your
updated resume to [email protected].



*Role: Network Engineer with Telecom Exp*

*Location: Jacksonville, FL*

*Duration: 6+ Months*



Basic

•             Bachelor’s degree required.

•             At least 5-6 years of experience in Core Telecom.

•             At least  3 years of experience in Telecom and Network
Operations

•             ITIL Awareness

Preferred

•             L2, L3  Incident Management

•             Implementation, maintenance, troubleshooting, and management
of all Customer Services call routing projects

•             Verint WFM installation and upgrades

•             Support of call center infrastructure

•             Work with the design team to implement and test new
applications and scripts in the ICM design and production environments

•             Script and configure various changes in various ICM
environments

•             Troubleshot CTI and Envision application configuration

•             Troubleshoot Verint Call recording and web portal issues

•             Switching technologies like STP, MST etc...

•             Troubleshooting network performance issues(Voice and Data)

•             Telecom operations – Voice, phone deployments, PBX support

•             Configuration / Installation  of telecom & network devices

•             Integration between Verint and CISCO call manager

•             Telecom device monitoring and Reporting

•             New hire phone setup & Process termination request

•             Troubleshooting and coordination with service provider

•             Cisco UCM, ICM and Voice gateways

-- 







*Thanks & Regards,RajaAITA Consulting Services Inc4-04,Towne Center
Drive,North Brunswick,NJ 08902Mobile No.732-658-5432 ! Fax No.:
732-357-3807!Gtalk: raja.paradigmE-ID: [email protected]
<[email protected]>www.aitacs.com <http://www.aitacs.com>*

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