Hello Partner,
Hope you are doing great, Here is a urgent requirement, kindly let me know if you have availble resources, *Role: Process Lead* *Location: Secaucus, NJ* *Duration: 6+ Months* *(EAD GC, GC or citizen only) * We are looking for a ITIL process lead for one of our Service transformation projects Key responsibilities will include - Provide process expertise to design Service Introduction Management Framework - Perform Assessment on existing practices (ITIL process and related activities) - Recommend Process definition and existing process improvement if necessary in ensuring proper coordination with existing related processes. - Perform Policy and Process design, produce related documentation - Implement Processes and related operational documents - Identify Process supporting tools and propose related roadmap - Inform, train and / or coach teams on process utilization Required Skills - BS and/or MA in related field expected - 8+ years of experience in designing and implementing ITIL and Operational processes in different contexts - 3+ consulting experience, excellent in Oral and written communication - ITIL V3 expert certified - Six Sigma , Lean, E-SCM certifications a plus - Experience in implementation of ITIL V3 service management framework is a must - Expertise in most of the following areas : Capacity management, Release Management, Configuration management, Service Level Management, Demand Management, Finance management, Risk and Control management processes, Continuous Service Improvement - Knowledge of Service Management Solutions (knowledge of Service Now is a plus) - Leadership skills in both technical and process oriented initiatives - Ability to produce documentation utilizing the MS Office Suite, Visio - Client presentation development; executive presence - Strong capacity to lead workshop to conceptualize, to synthetize requirements Desired Skills: - COBIT, CGEIT certification would be a plus *Thanks & Regards,* Akash Sinha Kani Solutions Sr Technical Recruiter *Phone:* 609-952-6469 *Email*: [email protected] *Gtalk: *[email protected] -- You received this message because you are subscribed to the Google Groups "Companies Looking for IT Out Staffing & Recruitment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/arunsinh. For more options, visit https://groups.google.com/d/optout.
