Dear Partners,
Please submit best candidates for immediate consideration to [email protected] Position: Telephony Engineer *Location: Mettawa, IL* *Duration: 6 months+* *Pay Rate: $30-38/hr all inclusive* *Interview process will be phone then in person* *Summary:* The Telephony Engineer handles the configuration, deployment, testing, maintenance, monitoring and trouble-shooting of telephony components to provide a robust voice communications platform. *Responsibilities*: - Provide technical input on projects; designing, implementing, and supporting mission critical corporate networks and complex converged infrastructures. - Maintain and troubleshoot Cisco Communication Manager in a Clustered Solution; Cisco Unity and Unified Messaging Cisco UCCEUCCE, Call Recording in a large VoIP environment. - Participate in the planning, designing, implementation and management of projects that include new locations or deploying new technologies across the network. - Handle routine tasks relating to Telephony operations, installation, and/or maintenance for local, off-site and/or remote locations. - Contribute to the development methodologies for analysis, installation, and support quality assurance and testing of transmission mediums and infrastructure components. - Coordinate the acquisition and installation of telephony hardware and software. - Support the maintenance of architectural documentation for Client’s voice infrastructure. - Participate on regular on-call rotation. - Assist in the creation and maintenance of technical and procedural documentation - Collaborate with internal stakeholders to determine business requirements and recommend voice services.. - Participate in business continuity planning for infrastructure. - Execution of moves, adds and changes and end-user support. - Participate in evaluation and selection of new software and hardware. - Coordinate with the Help Desk to respond to questions. - Work after hours and weekends as required by the business. - Respond to emergency calls/pages/emails in a timely fashion even after hours. *Required Skills:* - 3 years experience in voice telecommunications with experience in: VoIP technologies, Cisco Communication Manger, Unity / Unified Messaging and UCCE, Cisco routers and voice gateways, project management and vendor management. - Working knowledge of Layer 3 Transport and Networking Concepts. - Working experience with call center programming for Cisco UCCE (other Call Center product experience will be considered) and Verint Quality Recording (other QA product experience will be considered) . - Demonstrated familiarity of PBX telephone systems and voice mail systems. - Demonstrated knowledge of a telecom and backbone network infrastructure (i.e., local & long distance telco's, telco products, TFN's, QoS, Routing etc.). - Strong written and verbal communication skills with the ability to effectively interact with all stakeholders, as well as relay complex technical concepts to a non-technical audience, including senior leadership. - History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines. - Strong analytical skills with critical attention to detail. - Bachelor’s degree or equivalent work experience. - Cisco Voice certifications (CCVP, CCDP, CCIE) preferred. - Network architecture experience - preferred. - VoIP design and implementation experience - preferred. - Specific programming experience with Avaya S87XX and Cisco Voice routers and gateways - preferred. Thanks & Regards Priscilla Karan - Sr. IT Recruiter [email protected] www.empowerprofessionals.com *O:* 732-356-8008 Extn: 307, *Fax:* 732-356-8009, *efax* -609-237-2352 100 Franklin Square Dr, Suite 104, Somerset, NJ - 08873 Certified NJ and NY Minority Business Enterprise (NMSDC) -- You received this message because you are subscribed to the Google Groups "Companies Looking for IT Out Staffing & Recruitment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/arunsinh. For more options, visit https://groups.google.com/d/optout.
