Directly reply to [email protected] Job Title: Voice Engineer Location: New York, NY Duration: Contract- 6 months Employment Status: Open to all (prefer local candidates)
REQUIRED SKILLS: • Knowledge of Cisco Call Manager, Unity, IOS voice gateways, and Telepresence is required • Ability to support, maintain and manage Call Centers operations in a dynamically changing environment • Ability to effectively troubleshoot Cisco IOS SIP gateways and TDM trunks • In-depth technical knowledge of Cisco UCCE/PCCE or UCCX, ICM, CVP and Finesse is preferred • Escalation point for voice related issues. • Work with Cisco TAC and assume the lead • Managing the Contact Center Enterprise environment • Avaya technical knowledge is a major plus • Ability to establish/maintain effective work relationships with all levels of personnel both internally and externally including executives, clients, vendors, and agencies • Excellent written, verbal communication and presentation skills -- You received this message because you are subscribed to the Google Groups "Companies Looking for IT Out Staffing & Recruitment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/arunsinh. For more options, visit https://groups.google.com/d/optout.
