http://economictimes.indiatimes.com/articleshow/1426436.cms

umesh sharma <[EMAIL PROTECTED]> wrote:
Dilip-da,
 
Thats another example of what many Americans think of the rest of the world. Poor Indians will be out of job once US wakes up. Ofcourse, India cannot survive at all without US jobs. Hopefully, India itself will have enough local business and in the rest of the world - for its call centers to function. Hopefully, such companies would themselves diversify and engage in forward integration -- performing the very operations - that the MNCs for whom they are doing call center jobs. Though that is unlikely to happen anytime soon.
 
I do not blame you if you share the American view -since you have been in the country for so long that you might have begun to share their pessimism about rest of the world.
 
Umesh
 
Indian call-center operators
American customer service is rescued from oxymoron status as companies realize that being nice to the people with the money is the only way to win.



Dilip/Dil Deka <[EMAIL PROTECTED]> wrote:

Do you believe this prognosis?
============================================
 
 
 

Six Jobs That Won't Exist In 2016

By: Fast Company Staff

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    * 

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Umesh Sharma
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Ed.M. - International Education Policy
Harvard Graduate School of Education,
Harvard University,
Class of 2005

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Umesh Sharma
5121 Lackawanna ST
College Park, MD 20740

1-202-215-4328 [Cell Phone]

Ed.M. - International Education Policy
Harvard Graduate School of Education,
Harvard University,
Class of 2005


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