Foodhut( www.foodhut.in   ):   An Online Food ordering Website from Guwahati , 
Assam.

Foodhut.in is an online food service in Assam. It is a joint venture of M/S 
D.K. Enterprise and M/S Erycoders. Foodhut.in is an eco socio unit of social 
organization Assam Public Works. In this competitive era, no men have much time 
to waste their valuable time to go any hotel or restaurant to take their 
Lunch/Dinner. Due to congested home area, it is also very difficult for some of 
us to arrange a party because we need more open place for cooking. Above all 
this we miss the taste of our home cooked food especially prepared of local 
Assamese herbs and our own traditional Assamese Cuisine at our villages
Foodhut.in is the only solution, where we served all kinds of Assamese 
traditional Cuisine along with North Indian, South Indian, Chinese and 
Continental food at your doorstep without any delay. Foodhut.in is an online 
and phone line home delivery food provider where you order us and we are always 
ready to give you a Tasty, Healthy and Hygienic Food at your home. You don’t 
need to leave your office or any workplace for Lunch or Dinner. Simply order us 
and we will provide your lunch or Dinner at your table. You can also avail 
special discount and special offer by taking monthly subscription of our 
services.

We give utmost importance to maintenance of neat and clean hygienic 
environment. We always use fresh and ISI branded Ingredients for preparing our 
food. The kitchens for Vegetarian Food and Non Vegetarian Food are strictly 
separated.


FREQUENTLY ASKED QUESTIONS :
Q. What is Foodhut.in?
Ans: This is a Restaurant, where you can order varieties of cuisine through 
online and over telephone from any corner of Guwahati.
Q. Why should I use Foodhut.in?
Ans: You can save your valuable time by ordering through foodhut.in and also 
you are relieved from facing traffic or parking problems for searching a good 
Restaurant. You can avail all kinds of food at your doorstep by simply ordering 
through foodhut.in

Q. What kind of service I get in Foodhut.in?
Ans: Through foodhut.in, you can order different varieties of food for 
different reasons like food for Parties, Special food for Patients, Bulk food 
etc and you can also customize your own menu by directly talking with our 
correspondent.

Q. Do I need to pay extra to use this site?
Ans: You do not have to pay anything extra for using this site.

Q. How do I make payments for the food that I order?
Ans: The food that you order will be delivered at your address along with the 
bill. This bill would include the delivery charge (if any). You can pay the 
amount directly to the delivery boy.

Q. Can I make payments through my credit card online?
Ans: Right now, such facilities of payment has not been made available. But 
very soon we’ll arrange such option and you can make your payment through 
credit or debit card.

Q. Can I make an advance order?
Ans: Yes, you can make advance orders. You can choose your date and time of 
order by asking our correspondence at the time of confirmation your order.

Q. What address should I use for placing orders? Can it be my office/lab 
address?
Ans: The address that you mention has to be the place where you want the 
delivery. The address can be registered and can be used later for future order. 
You have the option to change your delivery address at the time of each order.

Q. Is there a guaranteed delivery time?
Ans: We proposed to deliver any order within one (1) hour from the ordering. 
However, such delivery time would be depends on the weather, traffic, the kind 
of items ordered etc. In case, the order is delayed by more than the stipulated 
time, then the customers are requested to enquire us through a telephonic call 
at +91 98 54 000 333 for a delivery follow up.

Q. What shall I do in case there is some problem with my order?
Ans: Please mail us at [email protected] or call us at our number +91 98 
54 000 333. Our foodie agents will assist you with any problems or doubts.

Q. Do I need to offer a tip to the delivery boys?
Ans: No, you do not need to tip the delivery boys

Q. How do I cancel an order?
Ans: You cannot cancel an order for which the restaurant has started 
processing. In case the restaurant has not started processing the order, then 
you can get the order cancelled. Please mail us at [email protected] or 
call us at our number +91 98 54 000 333 to check the status of your order.

Q. Why is the phone number mandatory?
Ans: Phone number is mandatory for every order. This would help us, in case, 
the restaurants require any clarification on the order or address, or to inform 
you regarding any delay in delivery or unavailability of ordered item. Please 
provide us a number, where you would be easily available (preferably your 
mobile number).

Q. Where my personal information is used?
Ans: Your personal information is use for delivery purpose. We also use your 
email id to send you newsletters or other information you have subscribed to. 
Time and again we have lucky draws among our customers for which we use their 
email ids. Foodhut.in would not use your personal information for purposes 
other than mentioned here. We take security seriously and we take precautions 
to keep your personal information secure. We have put in place appropriate 
physical, electronic and managerial procedures to safeguard the information we 
collect. However, due to the open communication nature of the Internet, foodhut 
cannot guarantee that communications between you and foodhut or information 
stored on foodhut servers, will be free from unauthorized access by third 
parties.

Q. I can't find my Cuisine…
Ans: If you cannot find your cuisine in our menu, that item might not be 
available in that particular time or not in our menu list. You can mail us and 
we will try to bring the cuisine with us, you could also apprise that of our 
service.

Q. What if internet connection is lost at any step in between?
Ans: If you received the order details through email, your order is sent to the 
restaurant. In case you did not, your transaction did not complete and order 
was not placed. You would have to place the order again, in case you have any 
further trouble please call us at +91 98 54 000 333 and our foodie agent will 
take your order.

Q. What items can I buy through this site?
Ans: You can order your food online through this site. Please see our services 
page for more or call us at +91 98 54 000 333.

Q. What are the advantages of registering with Just Eat to place orders?
Ans: There are many advantages of being a registered user. To list a few of 
them: •By taking our monthly subscription you can get a heavy discount and 
offer on your order. •You will be treated as a priority customer of us and you 
will given first priority and special care in your order. •Every time an order 
is placed you earn reward points. These reward points can be redeemed for free 
gifts. •You can save your address for delivery to enable faster ordering the 
next time. • Features like One click ordering require you to be signed in. •You 
may subscribe to our monthly newsletter, you will get updates about the offers 
and events happening in Guwahati.

There are many more advantages... register with us and discover them.

Q. What are your office hours?
Ans: Our phone number is accessible from 08:00am to 10:00pm 7 days a week, 365 
days a year. However, when placing online orders; you can place advance 
orders/bookings at any time of the day. The booking/order would be confirmed 
only when the Kitchen starts their operations.

Q. Who can write reviews?
Ans: Anybody can write reviews on the website. Foodhut does not take any 
responsibility of any review written on the website and it’s the personal 
opinion of the reviewer. However, Foodhut reserves the right to remove the 
review in case there is any objectionable language used in the review.

Q. Do I need to be a member of Foodhut to write reviews/place orders/book a 
table at any of the places? Ans: No, you do not need to be a member of foodhut 
in order to use any of the services.

Q. How do I start ordering from Foodhut.in?
Ans: Please follow these simple steps to order online:

•Search for the Cuisine you want to order from our multiple category of food. 
•You can search your food items by searching in our search bar at the homepage. 
•Click on "order now" or “Add to Cart” button on the page. •See your quantity, 
if you want to order more than one (1) of the same item, then please click the 
“Add to Cart” button again. See the Shopping Cart Status. •Once you are done 
selecting the Items, select the “Check out” button. You can remove any item 
from your cart by clicking “Action” column or empty your cart by clicking 
“Clear Cart” button. •After placing your order you have to log in, Register or 
place your order by clicking in Instant order button. •In the checkout splash 
which opens, a.For registered customer, Get sure about with your delivery 
address, if delivery address is difference than please change it, click on 
"Place order" and just wait for your yummy food to arrive! b.For instant order 
fill
 the form correctly, so that our delivery boys find your address and click on 
"Place order" and just wait for your yummy food to arrive!

Please click the “Ok” button your Bill will be appear in your screen. Happy 
eating………………….

Q. I do not have access to the internet. Can I still use your services?
Ans: Yes, we do offer phone support - you can call our foodie agents at +91 98 
54 000 333. Although we can process your request more efficiently if you order 
online, we do understand that you might not always be connected to the internet 
and are happy to provide this phone support.

Q. What is an order id? Ans: If you place a delivery order, you get an order id 
at the end of the order. This order code can be used to check the status of 
your order with foodhut.in.

Q. I am stuck and can't figure out how to order...? 
Ans: No issues. Give us a call at +91 98 54 000 333 and our foodie agent would 
assist you in the ordering process.

Q. How can I change account password?
Ans: Once you log-in, you would be able to see a link in the header section "My 
Account". This would take you to the password change page.

Q. I sometimes get delivery in my office and sometimes at home. Do I need to 
create 2 accounts?
Ans: No, you do not need 2 accounts. When you place your order by signing in 
through your ID, then change your Personal Info & delivery address which would 
be ask by the site before placing the order.

DISCLAIMER

The information and services included in or available may include inaccuracies 
or typographical errors. Changes are periodically added to the information 
herein. ‘foodhut’ may make improvements and/or changes at any time. We do not 
warrant that our service will be uninterrupted or error-free, that defects will 
be corrected, or that the site or the server that makes it available, are free 
of viruses or other harmful components. We do not warrant or represent that the 
use of the store or the materials made available, will be correct, accurate, 
timely, or otherwise reliable. ‘Foodhut’ shall have no liability to you for any 
interruption or delay in access to the site irrespective of the cause. The 
information, services, products and materials contained here are provided on an 
"as is" basis without warranty of any kind. We hereby disclaim all warranties 
and conditions with regard to the service, including all implied warranties and 
conditions of
 merchantability, fitness for a particular purpose, title and non-infringement. 
No advice or information, whether oral or written, which you obtain from us 
shall create any warranty not expressly made herein. You understand and agree 
that any material and/or data downloaded or otherwise obtained through the use 
of the service is done at your own discretion and risk and you will be solely 
responsible for any damage to your computer systems or loss of data that 
results from the download of such material and/or data. Food items, price, 
discounts, schemes, promotions and availability of information/data are subject 
to change without notice.



 LOCATION :
www.foodhut.in 

Guwahati, Assam
India
CONTACT :
Tel:+91-9854-000-333
E-mail:[email protected]
Web: www.foodhut.in 

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পাৰি ৰাইজৰ মাজত বিলাব লাগে।
----  বুলজিৎ বুঢ়াগোহাঁই
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