On 10/12/2011 5:08 AM, Tony Thigpen wrote:
Our customers base is VSE. We have customers that are running (in
production) old levels back as far as VSE 2.1. We have customers running
hardware as far back as MP2000 boxes. Until last year, we actually had a
VSE 1.4 customer. When you consider the fact that some of our customers
are running non-Y2K compliant systems, it is a little scary! But, they
keep sending in the checks. :-)

We all have back-level customers. The real question is whether those
customers--who won't upgrade their hardware and/or install new releases of the
operating system--are upgrading to the latest releases of our software.

When I looked at this a few years back, the answer was a resounding "No".
Back-level customers were back-level on everything. And, when and if they did
upgrade, they tended to upgrade everything at the same time.

As long as we continue to support the highest release of our software that did
not require newer instructions, the back-level customers continue to get what
they pay for (support for their current release and access to new releases
should they ever choose to upgrade) and we can develop the latest releases using
newer hardware facilities.

[Aside: No facility in recent memory has been more liberating to our programmers
than the relative-immediate facility.]

--
Edward E Jaffe
Phoenix Software International, Inc
831 Parkview Drive North
El Segundo, CA 90245
310-338-0400 x318
[email protected]
http://www.phoenixsoftware.com/

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