I had the very good fortune of being brought onboard with IBM Poughkeepsie as a contractor to do LVL II support for SMF, Scheduler and Allocation components.
I had no clue on how to use IPCS, read a dump, let alone use GTF or set slip traps. My mentor was a gentleman by the name of Ralph Kaden, who taught me the how. He exhibited a tremendous amount of patience when instructing me how to read dumps. I owe the man a debt of gratitude for this. [email protected]
