> However, that's not how IBM works.
Now isn't that just the truth?
We identified a missing essential feature in an IBM product recently, coded up
a solution, and sent it in a PMR to the owners.
You can guess their response.
IBM is like the man from Del Monte's evil twin.
Best wishes / Mejores deseos / Meilleurs vœux
Ian ...
On Friday, June 7, 2024 at 03:23:33 PM GMT+2, Jonathan Scott
<[email protected]> wrote:
Personally, I've always felt that we should encourage customers
to report bugs and also that there should be no charge to report
a problem if you do not actually need a fix. I would even like
some way to reward customers who provide helpful information
about problems. However, that's not how IBM works.