We currently have 1 Year contract position with one of our prestige client based out of Research Triangle Park, NC .
Job Title: CCIE Level 2 Technical Support Engineer Duration: 1 Year Location: Research Triangle Park, NC Primary Skills: Number of Openings: 1 Start Date: ASAP Description: Job Description. Must to have •Cisco CCIE and/or Double CCIE and Cisco certified instructor. •Good skills Soft skills •Customer facing guy •Data n/w guy Provides second/third level technical support for Routing Protocols technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers. Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity. Provides technology/product training and intellectual property material as required Acts as focal point for large account network problem resolution. Effectively utilizes moderate to complex lab setups to recreate and solve problems Submits complete and correct bug reports in area of expertise. Interacts across TAC teams and development teams at peer level. Routing/Switching - Strong Analytical and troubleshooting skills with Routing/Switching across Cisco platforms. Candidate must have at least 4-5 years of Networking industry experience and knowledge, products and protocols Demonstrated proficiency in the following technologies: TCP/IP, Routing Protocols (OSPF, RIP, EIGRP, BGP), QoS, Multicast, MPLS, WAAS, Cisco Load Balancers. Ability to handle critical customer issues/problems. Able to determine problems and deliver known solutions with a high level of customer satisfaction. Ability to determine root cause and resolution for previously unknown problems. Good verbal communication skills. Typically requires BS in a technical field (CS/EE preferred)or equivalent plus 4-5 years related experience. MBA/Masters preferred. If you are comfortable with the required skills, please send me your updated resume and let me know your convenient time so that we can discuss about the position in detail. *Thanks,* *Jay Chauhan* *Technical Recruiter* -- You received this message because you are subscribed to the Google Groups "Associate Programs" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/associate_programs?hl=en.
