Greetings,


My name is *Jay *and I am recruiter at *eTeam Inc*. eTeam Inc is a global
contingency staffing firm servicing fortune 1000 clients globally.We have
an excellent job opportunity with one of our client.



*Job Title: Telecom Testing with Genesys framework*

*Location: Cupertino,CA *

Duration:



Job Description:

Description:
Understanding the working of a contact center,Should have fair knowledge on
basic CTI concepts, ACD and IVR,

Fair knowledge on Genesys Framework ( Tserevr, Statserver, URS),Add,
Change, Delete phone extension and user configuration in Genesys as
needed,Fair knowledge on Genesys Inbound and Outbound,Knowledge on
Multi-Channel Routing (MCR) is an advantage,Flair for writing test cases on
contact center scenarios,Knowledge on CCPulse+ is an advantage,Should have
fair knowledge on SIP technologies,Call Flow Analysis,Design and execute
test scenarios and scripts,Define and perform regression, performance and
stress testing,Plan test schedules in accordance with project scope and
delivery dates

Location: Cupertino




If you are qualified, available, interested, planning to make a change, or
know of a friend who might have the required qualifications and interest,
please call me ASAP at  (732) 248-1900 Ext.522 even if we have spoken
recently about a different position. If you do respond via e-mail please
include a daytime phone number so I can reach you.





Also, please take a few minutes to answer some of the questions below as
they will help me qualify your candidature





Full Legal Name as in Driving License/ Passport:

Preferred email ID:

Day/ Evening phone numbers:

Current Location:

Work Authorization:

Earliest availability for Phone/ On-Site interview:

Hourly Rate:

Earliest possible start date:

Two Professional References:



Also, be aware that our client conducts an extensive background checks on
candidates who are extended offers of employment.





*Sincerely yours,**
 *

*Jay Chauhan*



*eTeam Inc*

*[email protected]*

*(732) 248-1900 Ext.522*

*1001 Durham Ave*
*South Plainfield, NJ, 07080*

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