Hi Folks,

I've had a report of mail not coming through to the recipient. The logs 
indicate that ASSP has incorrectly intercepted the message as a request 
for a help document on the email interface. The info for the help 
address says that it should only intercept local and authenticated 
requests. Do "acceptAllMail" IPs somehow become classified as local or 
authenticated even when they aren't?

The to address in this case would have been i...@customerdomain.tld 
whilst the actual help address is h...@ourlocaldomain.tld. This message 
should never have been intercepted by the ASSP email interface, yet it was.

There is no connection debug file for this one either and the log 
changed id half way through:

2014-08-05 10:51:41 [Worker_6] 1.1.1.1 IP 1.1.1.1 matches acceptAllMail 
- with 213.199.154.0/24
2014-08-05 10:51:41 [Worker_6] Connected: session:7F943CBAA0C0 
1.1.1.1:18903 > 5.159.231.219:25 > 127.0.0.1:57685 > 127.0.0.1:125 , 111-113
2014-08-05 10:51:41 [Worker_6] 1.1.1.1 [SMTP Reply] 220 
mail.smtphost.co.uk ESMTP Exim 4.82 Ubuntu Tue, 05 Aug 2014 10:51:41 +0100
2014-08-05 10:51:41 [Worker_6] 1.1.1.1 info: injected '250-STARTTLS' 
offer in to EHLO reply
2014-08-05 10:51:41 [Worker_6] 1.1.1.1 info: send '250-STARTTLS' - 
injected for 127.0.0.1
2014-08-05 10:51:41 [Worker_6] 1.1.1.1 [SMTP Reply] 250 HELP
2014-08-05 10:51:41 [Worker_6] 1.1.1.1 info: got STARTTLS request from 
1.1.1.1
2014-08-05 10:51:42 [Worker_6] 1.1.1.1 [SMTP Reply] 220 Ready to start TLS
2014-08-05 10:51:42 [Worker_6] [TLS-in] 1.1.1.1 info: started TLS-SSL 
session for client 1.1.1.1
2014-08-05 10:51:42 [Worker_6] [TLS-in] 1.1.1.1 [SMTP Reply] 250 HELP
2014-08-05 10:51:42 m1-32302-00497 [Worker_6] [TLS-in] 1.1.1.1 
<sen...@domain.tld> info: found message size announcement: 29.85 kByte
2014-08-05 10:51:42 m1-32302-00497 [Worker_6] [TLS-in] 1.1.1.1 
<sen...@domain.tld> [SMTP Reply] 250 OK
2014-08-05 10:51:42 m1-32302-00497 [Worker_6] [TLS-in] 1.1.1.1 
<sen...@domain.tld> email help
2014-08-05 10:51:42 m1-32302-00497 [Worker_6] [TLS-in] 1.1.1.1 
<sen...@domain.tld> [SMTP Reply] 250 OK
2014-08-05 10:51:42 m1-32302-00497 [Worker_6] [TLS-in] 1.1.1.1 
<sen...@domain.tld> [SMTP Reply] 354 OK Send help body
2014-08-05 10:51:42 m1-32302-00497 [Worker_6] [TLS-in] 1.1.1.1 
<sen...@domain.tld> report-header: no addresses found in header tags
2014-08-05 10:51:42 m1-32302-00497 [Worker_6] [TLS-in] 1.1.1.1 
<sen...@domain.tld> report-body: no addresses found in header tags
2014-08-05 10:51:42 m1-32302-09130 [Worker_6] [TLS-in] 1.1.1.1 [SMTP 
Reply] 250 OK
2014-08-05 10:51:42 m1-32302-09130 [Worker_6] [TLS-in] 1.1.1.1 [SMTP 
Reply] 250 Reset OK
2014-08-05 10:51:42 m1-32302-09130 [Worker_6] [TLS-in] 1.1.1.1 warning: 
IO::Socket::SSL=GLOB(0x7f943cbaa0c0) got writeerror - Connection reset 
by peer -
2014-08-05 10:51:42 m1-32302-09130 [Worker_6] [TLS-in] 1.1.1.1 info: no 
(more) data readable from 1.1.1.1 (connection closed by peer) - last 
command was 'QUIT'
2014-08-05 10:51:43 [Worker_6] Disconnected: session:7F943CBAA0C0 
1.1.1.1 - command list was 'EHLO,STARTTLS,EHLO,MAIL FROM,RCPT 
TO,DATA,QUIT' - used 10 SocketCalls - processing time 2 seconds


All the best,
Colin Waring.

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