I'm sorry to ask about this again, but the problem persists. Should ASSP be able to figure out that =?utf-8?q?no-reply=40surveymonkey=2ecom?= is < no-re...@surveymonkey.com> ? Or - do we know how this malformed address is getting into the header in the first place - is that ASSP receiving it wrong, the sender sending it wrong or what? This is surveymonkey.com - it's not like they are a tiny company with haphazard email practices.
Guidance appreciated. On Wed, Jan 15, 2020 at 11:57 AM K Post <nntp.p...@gmail.com> wrote: > We (unfortunately) get a lot of emails from SurveyMonkey.com Most get > through just fine, but certain messages from their website (login > notifications, password resets, etc) give me problems. > > The last one scored poorly because of a missing from, missing MX, and > missing a record, *but it actually had all of those things :* > > > X-ASSP-Message-Score: 50 (*From-missing*) > X-ASSP-IP-Score: 50 (From-missing) > X-ASSP-Message-Score: 8 (MX missing: > =?utf-8?q?no-reply=40surveymonkey=2ecom?= > (Reply-To)) > X-ASSP-IP-Score: 8 (*MX missing: > =?utf-8?q?no-reply=40surveymonkey=2ecom?=* > (Reply-To)) > X-ASSP-Message-Score: 15 (A record missing for MX: > =?utf-8?q?no-reply=40surveymonkey=2ecom?= > (Reply-To)) > X-ASSP-IP-Score: 15 (A record missing for MX: > =?utf-8?q?no-reply=40surveymonkey=2ecom?= > (Reply-To)) > > > interesting lines in the header: > > From: SurveyMonkey <surveymon...@t.outbound.surveymonkey.com> > Subject: =?utf-8?q?New_login_alert?= > Reply-To: =?utf-8?q?no-reply=40surveymonkey=2Ecom?= > > > The from is here, and I don't see anything wrong with the format. *Any > idea why FROM wouldn't be detected by ASSP?* > > Subject and Reply-To are malformated, seemingly converted into unicode. > Do you know why this might be happening? *Can ASSP detect (or should > ASSP already be detecting) unicode in the header? * It seems like assp > isn't finding the domain in the reply-to so it's failing MX and A checks. > > I checked the GUI, but I don't see an option to ignore MX and A missing > for a specific SENDER (vs recipient lover). I'd try to put the > malformatted =?utf-8?q?no-reply=40surveymonkey=2ecom?= there if that's > advisable as an interim fix. > > Thank you! > >
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