On mine I have it setup under the ASSP menu (Block Reporting) if a user 
suspects his/her email is caught in the spam filter they can send an email to 
[email protected]. ASSP then sends a summary of all the emails which were 
blocked for their email address. At this point the user scans the report and if 
they find the email in question they can click on the email link to have it 
resend. This will also inform ASSP, the email is legit.  I love this feature 
for I no longer have to respond to user request to check the spam filter! 

On Sep 2, 2011, at 4:41 AM, David CHOCHOI wrote:

> Hi,
> 
> 1) You copy it in the notspam folder
> 2) You copy it in the resendmail folder
> 
> David.
> 
> Le 02/09/2011 10:35, "Robert M. Münch" a écrit :
>> Hi, if a mail is put into the spam/ folder, it's not delivered to the user. 
>> How can I
>> 
>> 1. tell ASSP that it's a false positive
>> 
>> 2. get the mail delivered to the user?
>> 
>> Thanks. Robert M. Münch
>> ------------------------------------------------------------------------------
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>> http://p.sf.net/sfu/arcsisghtdev2dev
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>> 
> 
> 


------------------------------------------------------------------------------
Special Offer -- Download ArcSight Logger for FREE!
Finally, a world-class log management solution at an even better 
price-free! And you'll get a free "Love Thy Logs" t-shirt when you
download Logger. Secure your free ArcSight Logger TODAY!
http://p.sf.net/sfu/arcsisghtdev2dev
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