> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:asterisk-biz- > [EMAIL PROTECTED] On Behalf Of Herman Webley > Sent: Friday, April 01, 2005 2:30 PM > To: Commercial and Business-Oriented Asterisk Discussion > Subject: [Asterisk-biz] Asterisk help via PSTN/VOIP > > Good day dear list, > > At the risk of becoming offtopic, (maybe this should be on > asterisk-users or asterisk-doc), since everyone is seeming so helpful > these dayd, what do you guys think about a PSTN/VoIP asterisk help > system. > > We could use FWD (Free World Dialup) as the PSTN/VoIP infrastructure, > possibly enhancing this with donated origination from various persons on > the list with spare capacity. > > It would be great if we could integrate this functionality with the > VoIP-info.org Wiki, by providing metadata for the Wiki pages > (attachments for the IVR messages). However I think a new web system > that is merely _guided_ by the Wiki would be fine as well. In any case, > we would essentially have an audio Wiki! We would be able to hear all > prompts and sounds via the website, and be able to upload new ones. All > with a revision system. > > A truly interactive system would be awesome, but how could that work (on > the Wiki side)? > > help: plug the phone cable into an FXO port of the TDM400 card, press 9 > when you have finished. > user: 9 (DMTF) > help: ok great, now power up the computer > > What would be the input interface for such a flow? > > If it sounds like a good idea (read as 'people would be willing to > assist in creating the prompts, providing infrastructure and expertise, > etc.) then I'll start on a demo system. > > Maybe in the future we could provide gateways to systems like > call-market.com and didx.org. Perhaps the developers of these sites > should write their code with such (voice) integration in mind. > > WHY? > 1. It'd be cool > 2. It would showcase the power of asterisk > 3. It would inspire further innovation > 4. Maybe it could actually help people :) > It could, maybe they have phone but no internet > Maybe they like voice > > I would be willing to perform the architecting of the system, developing > an initial version, and providing hosting for the system in the initial > stages (hopefully I will be able to do this indefinately). > > So what you all think? > > PS What could we call it? > > Best regards, > Herman Webley
You could sell this system to many helpdesks since the operators have no idea what they are talking about and are just reading from a script anyways. It would be cool but why not develop a system that can read my emails from outlook to me over the phone or something really useful. Just a thought. _______________________________________________ Asterisk-Biz mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-biz
