I would avoid the risks as much as possible. If I needed Saturday
delivery to another city I would have to fly in to, I would really try
to see if the customer could receive the goods and begin my travel only
when they have arrived. Even at that, there is always the risk of dead
on arrival equipment. Even if you pretest the equipment and take it
along on the flight, there are risks. If I had to do something on a
holiday weekend in order to minimize disruption of the customer
operations, I would have the equipment arriving there by Thursday and
myself by early Friday. That gives me some time to unpack and test
things. If anything is wrong I need to know before the weekend starts so
I can try to get it locally or have it shipped overnight with Saturday
morning delivery. It's called "being organized".
Matt wrote:
GA! Spell check before sending. Should have read.. Who's problem is
it really if you wait until the last minute to order something?
Hey, here we don't even use overnight.. we use stanard shipping and it
gets here next day.
On 9/12/05, Matt <[EMAIL PROTECTED]> wrote:
I've never had any issues with voip-supply and love them. Who's
probably is it really if you wait until the last minute to order
something? Sheesh.
On 9/11/05, Dovid B <[EMAIL PROTECTED]> wrote:
Hello List,
I haved used VOIP supply several times for myself and twice for clients.
When I ordered for myself I ordered ground and it took a few days to come. I
did two systems in Florida. The first time I ordered everything over night
and nothing came the next day. I called them that day and they said they
were sorry. They sent it out and it came two days later. Two weeks later
(last week) I ordered from them again. I ordered on Friday Morning. I
ordered everything for Saturday delivery. They said it would be there no
problem. I ordered 1 - TDM400P, 4 Polycom 501's and 2 Sipura SPA-841's.
Nothing came on Saturday. Since it was a holiday Monday they were closed.
Tuesday morning all I got was the TDM400P. I called them and they said they
were sorry and that "they forgot" to ship it out. They said they were sorry
and that it would be there the next morning. The next morning all I got were
the two SPA-841's. I called them again. They said they were sorry again and
I would receive the rest of the order the next day. Thursday afternoon at
about 4:00 PM I got the Polycom's. Has anyone else had problems with them ?
They seem to be pretty reputable yet this is the second time they did it to
me. The client had to pay to keep me in town. Does anyone know of any other
places that sell VOIP equipment that are reliable ? Thanks.
David
PS I forgot to mention that they did credit me for the shipping (they gave
it free). Though it really doesn't help when you have a pissed off client
that needs to get work done.
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