| Well, most hotels I can think of (not small "mom & pops") will want to have the phone billing interface directly with their main billing software so that a guest's phone calls will appear on his/her room bill without any manual data entry. This makes IPSwitchboard's solution less than perfect for all but the smallest hotels, I think (YMMV).
As for whether a hotel will want to use the PC based switchboard, I imagine that will depend entirely on the hotel and their management.
Tom On Oct 17, 2005, at 10:22 AM, smbPBX wrote: Tom:
Thanks. I was afraid of a reply like yours.
How do hotels feel about a PC-screen based switchborads like IPSwitchboard or Flash Opeartor Panel? Is it to much of a change to get used to or too much of loss of functionality? IPSwitchborad also claims to a "hotel" billing as part of it.
No, the customer does not know that yet (becuse I didn't know) but will soon will.
Regards,
smbPBX
On 10/14/05, Tom Rymes <[EMAIL PROTECTED]> wrote: I'm sure that you could use a Snom or Cisco set with a sidecar on it.
However, most people seem to say that the biggest problem with hotels
is the interface to their billing software, which is difficult at
best to make fly with asterisk at this point.
Does the customer know that it will not be a simple "hook the cable
up to the billing server and go" setup with asterisk?
Tom
On Oct 14, 2005, at 6:01 PM, smbPBX wrote:
> Hello:
>
> As many of you mayknow, majority of small hotels (200 rooms) use
> Mitel PBXs.
> We have a situation where a customer wants to replace their current
> SX-200 Digital Hybrid PBX with Asterisk.
> As far as the PBX features and functionality are concerned,
> everything is OK. The rub is that their current "swithcboard" is a
> Mitel Superconsole and it is digital; which won't work in Asterisk
> environment.
>
> Do any of you have experience with such hotel situations (which I
> suspect are typical) in replacing the Superconsole with an
> alternative switchboard? Any recommendations?
>
> Thanks very much...
>
> --
> Regards,
>
> smbPBX
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>
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Regards,
smbPBX
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