On Tue, 1 Nov 2005, Jason Becker wrote: > Greg Boehnlein wrote: > > On Mon, 31 Oct 2005, Tom Rymes wrote: > > > > > >>What problems? Which version? It works very, very well for me. > > > > > > As long as you need to do things the way that [EMAIL PROTECTED] has decided > > is the > > "correct" way to do things. If you need to step outside of the basic > > parameters for which it was originally intended and do any minute amount > > of customization, the chore becomes ominous. The name of the product is > > "Asterisk At Home" not, "Asterisk At A Small Business". > > As has been mentioned previously on this list, AMP has customization > points that provide advanced users the ability to enhance their systems. > You really are laying it on a bit thick saying that "any minute > amount" of customization is "omninous". I'm not sure what your > motivation is to spread this FUD but your statement is patently false.
Not in my experiences. In my personal experiences w/ [EMAIL PROTECTED], the biggest problem is the learning curve to do something productive in it. I have years of dial plan code that I've built for various purposes, and it is far more efficient to take simple, stable, proven snippets of the code that I've built to design custom dial-plans for customers than it is to work through the AMP interface. 90% of my customer base does NOT want to think about their PBX, or control what it does. They prefer to purchase a solution that is fixed in configuration and design, but adds the opportunities for them to take advantage of new technology and protocols when they are ready and comfortable to do so. We can educate them on what their options are and try to tell them about all the whizz bang things that they can do, but small business customers care more about focusing on their business than maintaining their PBX. They are happy to pay someone w/ the expertise a few extra dollars to maintain their system for them. In that situation, [EMAIL PROTECTED] opens up a ton of complexity and potential security issues (Apache, MySQL, Php etc...) rather than a paired down, customized system managable via SSH. For the other 10% that DO want to muck about w/ their PBX and control it themselves, we give them three options: [EMAIL PROTECTED], SwitchVox or PBXware. To date, after trying the commerical alternatives, no one has chosen [EMAIL PROTECTED] They are too used to things like Altigen, which in general make a lot of sense, where AMP is designed less for user friendliness and more for functionality. So, when they see a Switchvox or PBXware interface, they immediately feel comfortable. Of course, YMMV.... > > Just as Digium about the nightmares they have in their support desk > > because of [EMAIL PROTECTED] > > If Digium's support desk has nightmares because of [EMAIL PROTECTED] then I'd > respectfully submit that the reason for that is that Digium's support > organization is trying to maintain a moribund paradigm and that > consumers of Asterisk (especially SMBs) want an implementation with a > standardized feature set and administrative GUI. > > To be fair, Asterisk is a telephony toolkit and Digium's support > organization faces many challenges in supporting everything from > embedded to carrier-grade deployments. My hat's off to them in this respect. > > Regards, > > Jason > > > > > >>Tom > >> > >>On Oct 31, 2005, at 5:02 PM, Greg Boehnlein wrote: > >> > >> > >>>On Mon, 31 Oct 2005, Tom Rymes wrote: > >>> > >>> > >>>>[EMAIL PROTECTED], IMNSHO is definitely the way to go for a Small office > >>>>with 35 users. Which version of [EMAIL PROTECTED] had the bug you are > >>>>talking about > >>>>(which has been fixed, as mentioned...)?? > >>>> > >>> > >>>No.. oh god NO! PLEASE do not reccomend [EMAIL PROTECTED] to people that > >>>need a > >>>business > >>>system! I've had nothing but grief with it, and as a course of > >>>action have > >>>reccomended SwitchVox or PBXware as alternatives! > >>> > >>> > >>>-- > >>> Vice President of N2Net, a New Age Consulting Service, Inc. > >>>Company > >>> http://www.n2net.net Where everything clicks into place! > >>> KP-216-121-ST > >>> > >>> > >>> > >>>_______________________________________________ > >>>Asterisk-Biz mailing list > >>>[email protected] > >>>http://lists.digium.com/mailman/listinfo/asterisk-biz > >>> > >> > >>_______________________________________________ > >>Asterisk-Biz mailing list > >>[email protected] > >>http://lists.digium.com/mailman/listinfo/asterisk-biz > >> > > > > > > > -- Vice President of N2Net, a New Age Consulting Service, Inc. Company http://www.n2net.net Where everything clicks into place! KP-216-121-ST _______________________________________________ Asterisk-Biz mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-biz
