Sergey Kuznetsov wrote:
Michael Welter wrote:
Tim Booth wrote:
Does anyone know of a commercial Asterisk solution for the
hospitality market? We have a client with 3 hotels that all have
about 80 single line phones and 20 admin phones per hotel. Any
references would be appreciated. I have been hearing about a 24
channel? Digium card for analog phones. Does anyone know if this card
can light a message waiting LED on a single line phone?
>
The problem is with the interface to the hotel's Property Management
System. Asterisk must be
able to deliver CDR records to the PMS system in real time. The PMS
must be able to
This is easy to implement with (Fast)AGI scripts. Just piece of cake
with some icing on top.
As I said before, the Asterisk side is the easy part. The PMS interface
is typically on a serial (remember RS232 anyone?) connection with
proprietary message formats.
restrict 9+ dialing when a guest checks out and restore 9+ calling
when a guest checks in.
Some hotels limit 9+ dialing for guests that have prepaid, teens, etc.
Same here. If someone needs it, my team can implement it.
You and everyone else.
Also, there are certain extension numbers that staff uses. A maid
will, for example, key
a number to indicate a room is ready for sale. The maid's supervisor
will key another
number to indicate the room has passed/not passed inspection. Data
collection from Asterisk
IVR is easy, but getting the information to the PMS is another matter.
If PMS' API is provided - it's doable.
That's a pretty big if. I'm guessing here, but ask Mark how easy it was
to obtain protocol specifications from the different vendors, and at
what cost.
Then there is the matter of the telephone set. The TDM24xx card is a
nice alternative, but can
four be put in one * box? When the TDM24xx pricing becomes available
we'll have to do a cost
comparison between the TDM cards, channel banks/T1 cards, and
inexpensive SIP phones. Cat3 vs.
Cat5 wiring, etc.
I would recommend to do it with Adtran channel-banks - more robust.
Well, at what cost? Are there cost-effective alternatives?
Tim, do these hotels have an existing telephone system? Can you
determine which PMS is being
used and if the interface specification is published?
--
Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
[EMAIL PROTECTED]
www.TelecomMatters.net
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