Dear Customers,
 
 
1- USA termination has improved!  We are now using only a Tier 1 carrier for all of the USA.  Send CallerID as a 10-digit number, only.
 
2- Echo on Canada has been fixed by changing carriers!  Feedback appreciated.
 
3- New Zealand Mobile is about to change to a direct route.  Billing is changing to 60/6 increments but quality should be flawless.  For all tests, our current NZ fixed termination will remain unchanged because it sounds great.
 
4- New Rate List update effective 23-Nov-2005:
 
 
5- We will soon be introducing a system of allowing customers to see the percentage (%) increase or decrease in a particular rate.
 
6- Reliability: We acknowledge recent problems as serious and we'll be making changes this week that should fix it.
 
7- West Coast Server: due to change to Mzima bandwidth in Los Angeles shortly.
 
Best Wishes,
 
John
VoipJet Inc.
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