We ran into constant problems with updates ourselves. Like you have found, there are several solutions around, they each have problems. It seems without an Intrado account yourself, and without being registered at NPAC (the number portability people) you can't update all your records you may have directly.
We took our problem to the 911 people to see if we could send them the data some how, but all we heard about were the products different companies responded to them with.
We ended up just calling the CLEC and telling them our plans, and what we needed. We agreed on a service charge for each update and decided that this was a better deal than going through the hassles ourselves.
We still have no workable solution for our out of region directory numbers assigned in our area. For exammple a 303 area code assigned in Minnesota. We've looked into PANI numbers, but then we need access to a MPC (mobile possitioning center) to place location records on the ss7 network for the PSAP to query. This is how wireless 911 works. Each cell site sector has a PANI (fake phone number) used for identifing the general area for routing the call, then the PSAP sees its one of those PANIs and they fetch the location over ss7 instead of from the static database. Technically the PSAP's database provider fetches the information from ss7.
I'd like to hear from VoIP e911 solution providers. Dash 911 looked like an option, but I keep hearing about differing policies, don't like the 5 year coontract and following up with me has been poor the three times I've talked with them. Maybe they'll read this and jump on getting back to me.
Any others? On Thu, 1 Dec 2005, Matt wrote:
How are you doing your E911 updates? We are trying to do it through 911etc but they are saying they can only help us with CLECs connected with Intrado, and they can't update addresses for people who brought Verizon owned numbers into our system through the CLEC with which we work. It's like pulling teeth to get anything out of Verizon.....
<snip>
Now if only the database updates were easier to process, if
connections
were easier to order, if we had provider liability protections, then we could create peering or partnerships to cover the US. OK, Selective routers, two down, 1000+ to go. Someday maybe. Can anyone say IP? I'd like to see each PSAP work into their contracts a requirment for IP connectivity from their local telco. (or other provider) Would make this SO MUCH EASIER!
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