Re: [Asterisk-biz] Anyone have a favorite CRM database that workswithAsterisk?

[bill dwyer]

Our main goal with this CRM is to import our Database from our current CRM into a new Asterisk friendly CRM. (Can I say CRM one more time? :-p) The main GUI would be for the call center to create and delete new accounts. Pretty vanilla, as their will only be one type of account but 50,000 customers. Mainly we just need to turn them off and on, reset their password, and verify status and CDR info. I open to any ideas and or developers that may have a product that can do this. I am looking into developing this one step further but we can discuss this off the list. Please feel free to contact me directly at [EMAIL PROTECTED] The best possible scenerio is someone that can help us install a Asterisk based Voicemail system with a CRM. time is of the essence so please feel free to contact me whenever you see this. Thanks again!
Nate Sann

 

On 12/21/05, Michael S. White <[EMAIL PROTECTED]> wrote:

It isn't really an add on so to speak… When you say interested you mean yourself or the company you work for?

 

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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Patrick Munis
Sent: Wednesday, December 21, 2005 1:23 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [Asterisk-biz] Anyone have a favorite CRM database that workswithAsterisk?

 

interested in the custom add-on you have for SugarCRM for Asterisk

On 12/21/05, Michael S. White < [EMAIL PROTECTED]> wrote:

I am a huge fan of SugarCRM and have had the fortunate luck of working on many custom add-ons for the OSS... However, "out of the box" SugarCRM Open Source isn't all that sweet.

 

If you are planning the deployment of SugarCRM Open Source there are many sweeteners available http://www.sugarcrm.com/forums with step by step instructions on how to install or upgrade the package.

 

As for Asterisk, we currently use SugarCRM at our office and have created custom add-ons for inventory control, customer service levels, policies/ permissions and are currently screen popping client contacts from Caller ID or ANI information.

 

If anyone is interested in knowing more about this solution feel free to contact me.

 

Michael S. White

.e4

http://www.e4strategies.com

[EMAIL PROTECTED]

 

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