We've been Introspect Consulting since 1983. Mainly software development in the brokerage industry (Tal/Cobol,C/C++,Perl,PHP,Java). In 2001/2002, when the bottom fell out, we got into VoIP and Asterisk.

We're presently going through a name change to Telecom Matters Corp, a dba of Introspect. This is not a trivial matter when long time customers and suppliers know us as Introspect.

We've never had anything to do with sporting equipment or retail, and I have no idea where this web page came from--it's obviously incorrect. Also, I have never heard of Goliath.

We're selling Asterisk PBX systems into SME (in Denver) with great success. But my customers don't want just telephones. They want LAN cabling/installation, network infrastructure, firewall, virus/spyware removal, web sites, mail servers, file servers, Windows upgrades, JetDirect printer installation, etc. "I can't print". "I can't fax". "My computer won't boot". As soon as one shows competency with computers then the calls start.

I'm happy to service my customers, and the money is good, but it's gotten to be a 24x7 job. So I'm asking the list: how can I take a few days off knowing that my customers are in good hands?

There are companies like Geeks on Call and Geek Squad that could do this, but these are franchise operations. I don't want to give-away my customers, I just want coverage for a week or so.

So, back to my original point. How can we collaborate with the goal of providing good customer service?

Mike


[EMAIL PROTECTED] wrote:
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:asterisk-biz->[EMAIL PROTECTED] On Behalf Of Michael
Welter
Sent: Friday, January 20, 2006 6:05 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: [asterisk-biz] I need your skiils, but I can't hire you.

Anyone that isn't looking for a 401K and health insurance, please raise

your hand. Anyone that's willing to accept a check (and a 1099) for services rendered, please raise your hand.

I envision a large community of collaborators, each with his/her own skills. When I decide to spend a week in Can Cun with the Mrs., I need to know that any problems my customers have are handled by competent professionals.

This is an opportunity for someone. Please bring us together with the goal of servicing the customer.

--
Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
[EMAIL PROTECTED]
www.TelecomMatters.net


Thought I might contact you but wanted to do some research first. Are
you owned by:

Introspect Consulting, Inc. 28445 LITTLE BIG HORN DR
EVERGREEN, CO 80439-6352
US

And if so, is that company really involved in sporting and athletic
goods as described here:

http://goliath.ecnext.com/coms2/merc-compint-0000629846-Introspect-Consu
lting-Inc.html

Just curious as to whom you are and whom I might be talking to.

Thanks



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--
Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
[EMAIL PROTECTED]
www.TelecomMatters.net
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