More info please. _____
From: jourdan lemieux [mailto:[EMAIL PROTECTED] Sent: Tuesday, February 14, 2006 12:16 PM To: [email protected] Subject: [asterisk-biz] Asterisk application for call center Our CRM is based on an IP infrastructure. Our CRM implemented as server-client relation allows quick reaction time and remote monitoring and management. Our CRM contains: Softphone: Graphic User Interface for integration of applications. It is implemented based on IAX2 and supports full digital recording of the conversations (Could be encrypted for other purposes) Inbound and Outbound IVR campaigns. For outbound campaigns, we have implemented predictive, progressive, preview and broadcast dialing modes. Manager to view all our agents real time with Work force Management,reporting options implemented. Concerning our CTI, we have managed Time zone for outbound calls, Answering machine, fax, busy detection and queuing of calls in Asterisk in addition to load balancing. Please let me know if you have any questions. _____ Nouveau : téléphonez moins cher avec Yahoo! Messenger ! Découvez les tarifs exceptionnels pour appeler la France et l'international. Téléchargez <http://us.rd.yahoo.com/messenger/mail_taglines/default/*http:/fr.beta.m essenger.yahoo.com> la version beta. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
