voiplist wrote:
On 7/17/06, Bill Gibbs <[EMAIL PROTECTED]> wrote:
Because it's a lot of continuous channel usage.
Nothing in life is free including "unlimited" or "free" phone calls.
It ruins the whole make money thing.
Bill
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of voiplist
Sent: Monday, July 17, 2006 11:54 AM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: [asterisk-biz] What's wrong with CallCenter traffic?
Question..
I often see origination/termination providers say they don't accept
CallCenter traffic or they charge more for it.
Why?
Is there some bad mojo when it comes to call center traffic? If so,
all call centers or just some?
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If you are charging by the minute, how is this a problem? I mean I can
see how not having enough channels available could be a problem but
this can be limited as well.
If you are charging for your services per minute or per channel and
limiting things properly per customer, isn't it a good thing if your
customers are using your services a LOT?
Have I still missed something?
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Call centers often do outbound campaigns and often do so without
following the rules/laws concerning do not call lists and autodialers.
I guess it puts the provider at risk. It also opens the possibility of
all available channels being used up at one time.
Thanks,
Steve
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