wow, sixtel must be pretty horrible, then. I have had nothing but trouble from EXGN. Their switch to new servers the other day broke my old configurations, and so I set up a trouble ticket. They responded that, with 3500+ other support requests, they couldn't bother to take the time with me and closed my ticket! I eventually had to fix it on my own, which took several hours of trial and error when they could have just fixed it for me quickly instead.
Also, in the past 4 months I've tried calling EXGN's support number about 10 times, and each time I am transferred over to some overflow call center where someone takes my name and number and they tell me someone will call me back. When I get transfered to the overflow center now, I don't even bother, because NOT ONCE in the 10 times that I have called and left a message and number have I received a call back. When I *do* get support from their tech people I feel like it's a wrestling match and that they always insinuate that if something isn't working it's *my* fault. Is this atypical behavior? Has anyone besides Thameem had any luck with EXGN? Also, is there a good VOIP provider review site where I can post this review? thanks, Cory On 7/13/06, Thameem Ansari <[EMAIL PROTECTED]> wrote:
It seems that sixtel is bought by exgn. I prefer exgn over sixtel. -Thameem On 7/13/06, VoIP Dealer <[EMAIL PROTECTED] > wrote: > I've had good experiences with VoicePulse Connect ( connect.voicepulse.com). They are able to port those old Nufone toll-free's in under 24 hours and have good coverage in NJ (201/732/973), so they should be able to handle that too. Try calling them, ask for Martin or Matt, they were a great help during the Nufone outage. ________________________________ How low will we go? Check out Yahoo! Messenger's low PC-to-Phone call rates. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
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