in fact its just coz they got slammed with support and its a nice way to
say WE DONT DO SUPPORT..
Nathan C. Smith wrote:
I wonder if it a CYA type thing so they do not have to comply with 911 or
something.
-Nate
-----Original Message-----
From: Lists [mailto:[EMAIL PROTECTED]
Sent: Tuesday, August 01, 2006 6:25 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: [asterisk-biz] What is this about...
I have been using VoIPJet for quite a few months. I use them
mostly for testing and failover when I need it. Tonight, I
received this from them:
HIGHEST PRIORITY
Dear Customers,
We would like to take this opportunity to STRONGLY
REMIND YOU that VoipJet is strictly not a service for end-users.
If you do not understand what this means,
discontinue service immediately and request a refund of your unused
balance. Only unused funds deposited in the last 30 days are
subject to
refund, as per our Terms of Service. There are no exceptions to this
rule.
Thanks,
John
VoipJet Inc.
Dated August 1, 2006
So they do NOT welcome my business any longer since I am an
"end-user" even though I have never bothered them for tech
support nor have I even complained about their service? And
per their TOS they woudl not even refund my money. Guess I
will be dropping them and not giving them any more of my
money in the future. From now one if they ONLY want to do
business with non-endusers, then maybe they should require
business credentials during the sign-up process...
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