Some providers are a wholesale provider.  Their business is engineered around 
selling to people that move hundreds of thousands or millions of minutes a 
month.  That's not a TrixBox installation.

I am still building my own business, but I plan to sell into many different 
markets.  I will have to engineer my business towards these on the various 
markets.

There are indeed two kinds of use, perhaps I labeled them wrong.  Wholesale and 
retail.  A wholesale operator sells DIDs, minutes, channels, etc.  A retail 
operator sells packages.  A wholesale user says give me an account, perform 
interoperability tests, goes live, and doesn't bother support.  A retail user 
requires much more handholding, thus needs to be priced higher.

Yes, SellVoip made a mistake and they need to resolve this.  However, the user 
needs to select the appropriate provider and conduct their due diligence before 
selecting their provider.


----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com


  ----- Original Message ----- 
  From: DM 
  To: Commercial and Business-Oriented Asterisk Discussion 
  Sent: Monday, December 11, 2006 9:10 AM
  Subject: Re: [asterisk-biz] December Specials


  You are sadly mistaken.  Trixbox user does not equal "hobbyist".  There are 
plenty of people using Trixbox in production environments.  Why should they 
deserve less quality/service from vendors?  I use AAH/TB internally at three 
different locations.  It does everything I want it to do and more.  I know we 
run over 4,000 minutes a month out of this office.  Granted, it is not Fortune 
500 size, but it is not "hobbyist" either. 

  Why only two categories of users, wholesale and hobbyist?  There are alot of 
people who I would consider fall between those two categories.  (Like the kind 
of people who you sell VoIP service to http://www.ics-il.com/voip.php.)  So, 
would you knowlingly not sell service to someone because they were using TB?

  Whether they should have marketed directly to TB users or not is irrelevant, 
the fact is they did.  



  On 12/10/06, Mike Hammett <[EMAIL PROTECTED]> wrote:
    There's a difference between the support needs of a wholesale customer and 
the hobbyists on Trixbox.

    They probably shouldn't have marketed to such a user, but alas everyone 
makes mistakes.  One could only hope that they stayed more focused on the 
wholesale user than the hobbyist.


    ----
    Mike Hammett
    Intelligent Computing Solutions
    http://www.ics-il.com


      ----- Original Message ----- 
      From: DM 
      To: Commercial and Business-Oriented Asterisk Discussion 
      Sent: Saturday, December 09, 2006 9:04 AM
      Subject: Re: [asterisk-biz] December Specials


      Is this the same sellVoIP that is catching hell over at the Trixbox 
forums?
      
http://www.trixbox.org/modules/newbb/viewtopic.php?topic_id=7228&forum=1#forumpost28322
 
      
http://www.trixbox.org/modules/newbb/viewtopic.php?topic_id=5850&forum=5#forumpost22905
 
      
http://www.trixbox.org/modules/newbb/viewtopic.php?topic_id=6348&forum=2#forumpost24783
 

      Sounds like you need to get your act together first before you start 
offering specials to get new victims, err customers. 


      On 12/9/06, Jed Stafford <[EMAIL PROTECTED]> wrote: 
        End of year specials from SellVoIP.

        Unlimited inbound channels :

        Sign up for a channel based DID and receive 50 unlimited inbound 
channels through the end of the year free of charge. After January 1st, you can 
add as many channels as you need at our regular rate of $5.95 per unlimited 
inbound channel per month. Our DID's are still just $1.00 per DID per month. 
Our channel products are SIP only. 

        Canada on the cheap:

        All Canada termination (except 867 Yukon) is being offered at $0.007 
per minute through the end of the year. New customers (signed up between now 
and December 31, 2006) are offered Toll-Free origination from Canada at $0.025 
per minute. 

        You may sign up at :
        https://www.sellvoip.net/order.php

        All products are directly connected to us by major operating carriers 
in our facilities around the world. 



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