Kim,

Are you talking about glossy tri-fold brochures? I am confused. It almost sounds as though you are complaining about price. If you are speaking of support, then buy the Business Edition although all hardware comes with support directly from Digium so you shouldn't need to. If you are complaining about the price, then go out and get 3com or Cisco certified so you can view pricing and buy those products. Compare pricing and the hoops you will have to jump though. You really lost me here, "There needs to be some program in place that recognizes that need and creates a program that will support the consultants." Seems like too many "Programs" to me, not to mention programs creating programs is probably a bad idea. It sounds quasi-governmental to me (and if not careful could give rise to some sort of killer AI entity. :-)

Please clarify what you are really moaning and bitching about (your words, not mine) since we have all probably faced the same challenges in winning business. Is there an existing "program" that has a structure similar to what you are envisioning for Digium sales?

Thanks,
Steve Totaro

Kim C. Callis wrote:
I was thinking about all of the Digium products that I have either bought for clients or have had the client purchase equipment from Digium, and realized that while there is a big push for reseller and distributors, there is nothing in place for the, for want of better word, interconnect. I find myself jumping on the web, looking at Digium's site for general pricing, and then playing the hunt for what reseller is going to provide me with the best price. I would be nice if there could be some formalized synthesis between the reseller and the consultants.

Right now, most consultants more or less stumble into an opportunity. Asterisk has become the watch word as a ton of sometimes clueless CIO types attempt to see how Asterisk fits into the equation. When I go out to pitch a deal, I have to develop my own marketing crap, go and seek out the biggest bang for the smallest buck, and pull rabbits out of my hat. I would really be nice is I could get some of the benefit that Digium offers to resellers and distributors... The reason I bring all of this up is because I went to see what would be needed to get a reseller relationship with Digium. As I started looking at the Q&A, I realized that I would not fit in any sort of way in their requirements. I was also looked at another company (who does not sell any Digium items), which does allow for consultants to receive discounts, does provide some marketing materials, and gives priority for support.

Without being arrogant, to some degree, it is the consultants that create the need for Digium hardware! There needs to be some program in place that recognizes that need and creates a program that will support the consultants.

Just my $0.02 and anyone is will argue this point... Or not! :)


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Kim C. Callis
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
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