Garrett
That's useful info. Does the customer get a warranty or any recourse if the PBX dies under either model? Is the warranty or terms and conditions of sale set by the reseller or Fonality? Thanks Craig Lawrence _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Garrett Smith Sent: Friday, 23 February 2007 9:53 AM To: Commercial and Business-Oriented Asterisk Discussion Subject: [asterisk-biz] Fonality Partner Program Correction All: I thought it would be prudent of me to outline (and correct my previous statements) about the Fonality reseller program. Fonality actually has two programs: 1. Affiliate Program 2. Channel/Reseller Program Inside of option #2, there are again two choices: 2.1 Fonality owns the customer 2.2 The reseller owns the customer 75% of Fonality resellers opt to own the customer outright (option 2.2). This means that they bill the customer, they do the installation, they have the contact information, and of course *they* do all of level 1 tech support (and many now do Level 2). For more detailed information about the tiers and different options, go to http://www.fonality.com/resellers_overview.html or call Fonality directly at 1-877-366-2548. Garrett Garrett Smith [EMAIL PROTECTED] Director of Marketing Business Development VoIP Supply -- a Division of B2 Technologies, LLC 716-250-3408 Office 716-903-9495 Cell 716-630-1548 Fax VoIP Supply is the leading Internet Retailer for Voice over IP Hardware, Software, and Services with everything you need for VoIP!
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