Hello all,
Here comes a tall order but I think we can all benefit from this thread
if everyone acts civilized and professional.
I have always been an advocate of VoIP on the LAN, Point 2 Point WAN,
and the occasional SIP phone at someone's home office or non-business
critical usage over the public internet. I still think TDM is king in
many ways.
That being said, I am looking for providers that can supply VoIP
connectivity over the public internet with a reasonable approximation of
T1s. I am looking at the ability to have about ten or twenty 800
numbers but most of the traffic will be outbound within the US. Let's
just say 100 channels simultaneous using GSM.
I am especially looking for customers that use VoIP as their primary
PSTN connectivity solution and are regularly terminating more than three
or four T1s worth of traffic simultaneously. Please keep from shilling
or bashing a company. If you have a legitimate complaint and have in
good faith tried to work it out, then post it as a technical or support
issue, leave the emotion out.
Since this is my thread, I set the rules. Providers are not to attack
each other and their offerings. If you have a better plan, service,
backbone, support, or anything tangible, please point that out but
refrain from insults and put downs.
Providers, please list your offerings, support staff, trunks,
termination (are you reselling someone else?) how many outbound trunks
are available at what tier. Rough pricing. Portability of number in OR
out. And anything else you can think of such as facilities, SLAs,
redundancy, how long in business, customer base, the list goes on.
Please, do not lie about or omit pertinent details, research will be
done to verify statements made as much as possible.
It should go without saying but from following this "Business" list for
years and especially as of late, be professional. You are guaranteed to
not win business if you cannot conduct yourself professionally (and by
that, I don't mean silly IVRs or people having fun ;-)
My need is to have some redundancy in my PSTN connectivity as well as
being able handle overflow when my TDM trunks are full or the lag time
between ordering new T1s and actually having them delivered.
It would be great if some firm could change my mind about VoIP and the
public internet and I could save a few bucks but I am not holding my
breath.
Thanks,
Steve Totaro
www.asteriskhelpdesk.com
PS. Some of this research may end up in an article for Opensource
Telephony Magazine if I am chosen as a writer.
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