You may want to give a try to our product QueueMetrics - it offers very comprehensive statistics and real-time monitoring, scales well in the case you need to grow to a larger system and is a proven solution installed in hundreds of CCs worldwide ranging form 10 to 400 agents online (ask offline for references). A free evalutation can be found on http://queuemetrics.com Thanks l.
On Wed, 21 Nov 2007 23:06:51 +0100, Craig Lawrence <[EMAIL PROTECTED]> wrote: > We have an existing Call Centre customer who's opening a 2nd office and > is looking for a Call Centre PBX for 40 staff. > > We'd rather not get involved in this install (as the customer isn't > willing to do things properly) so I've been looking for a system they > can install such as Bicom which would be $7000 (40 x USD$175) for the > PBX admin interface software, before hardware, config, and additional > software. > > Is anyone aware of anything else that they would or could recommended > for a cheap-cheap Call Centre install. > > We won't be supporting this so they will need to be able to speak to the > provider when they get into trouble. > > Thanks > > > Craig Lawrence > > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz > > -- Loway Research - Home of QueueMetrics http://queuemetrics.com _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
