Since I've spent most of my career doing unix application support, I don't believe I'll really need support regardless of the product (or rather, if it's bad enough that I do need support.. I'll toss it and move on to a better product, heh!)
The funny thing is, I've been supporting billing and CRM systems for a major ILEC for 6 years now, yet I wouldn't even consider any of the applications I've encountered.. too expensive, too inflexible, and requires WAY too many customizations... I did like some open source solutions I've seen, but there's so many out there it's hard to choose.. guess I'll just have to take some time to try a few out and decide which one works best. Thanks everyone for your suggestions! Very helpful. :) -- Nitzan --- Mike Hammett <[EMAIL PROTECTED]> wrote: > Freeside does a lot and is quite flexible. However, support in > getting it > installed is less than optimal... unless you want to pay for it. > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > ----- Original Message ----- > From: "Jared Smith" <[EMAIL PROTECTED]> > To: "Commercial and Business-Oriented Asterisk Discussion" > <[email protected]> > Sent: Tuesday, January 22, 2008 3:34 PM > Subject: Re: [asterisk-biz] Billing solutions? > > > > On Tue, 2008-01-22 at 13:10 -0800, Nitzan Kon wrote: > >> I've seen a lot of open source billing systems out there, some of > them > >> look really nice, but they're mostly geared towards calling card > usage > >> and it would probably take a lot of effort to convert them to my > needs. > > > > If I were you, I'd check out the open-source Freeside project. > They > > seem to be able to handle just about anything related to billing, > and I > > know that the authors have been putting a lot of time into VoIP > billing > > features. > > > > -- > > Jared Smith > > Community Relations Manager > > Digium, Inc. > > > > > > _______________________________________________ > > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > > > asterisk-biz mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-biz > > > > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz > _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
