Andy sells SIP handsets not voice minutes (as far as I remember), feel free to correct me if I'm wrong.
I guess with hardware Andy's issue is he is delivering 'cost plus' hardware and not an intangible freebie. My 2c worth is take a credit card, charge it but offer full refund no charge if they return it within 45 days. Oh and have much better marketing material....... Regards, Dean Collins Cognation Inc [EMAIL PROTECTED] +1-212-203-4357 New York +61-2-9016-5642 (Sydney in-dial). +44-20-3129-6001 (London in-dial). > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:asterisk-biz- > [EMAIL PROTECTED] On Behalf Of Steve Totaro > Sent: Sunday, 26 October 2008 11:50 PM > To: Commercial and Business-Oriented Asterisk Discussion > Subject: Re: [asterisk-biz] Why so many international customers ask for freesamples > > Really the best way to feel them out is how they speak, that may be an > issue since you may not pick up on some of voice characteristics or > the way people speak that just want something for free. Face to face, > non-verbal is by far the best but that is probably out of the question > in 99.9% of your customers. > > Website, DNS information can tell you a bit of information about the > company. It is possible, at least here in the States to pull a > business' credit report, although it will cost you, and many startups > may not have anything there but could be flush with cash (doubtful > with today's economy). > > I think charging a month with a refund policy is fair. I think that > is how Junction does it. I certainly would not want a "Demo" account > on a "Demo" server that has the best connectivity, so a day or two is > certainly not long enough. > > Limit them to one or two trunks with specific destinations, maybe even > add a GUI where they can select the destinations. You could even play > something along the lines as "This is test VoIP trunk provided by X or > N company) and limit the calls to ten or fifteen minutes with a > gracious disconnect message, reiterating that it is in-fact a test > VoIP trunk provided by X company. > > I am not sure about how laws work across boarders or in China, but > maybe you can legally record or at least monitor the call to see if it > is truly a "test" which would be fairly obvious by the conversation. > If it is being used for business, then I don't define it as a "test" > trunk. If people are talking about quality and "Can You Hear Me Now", > then that is more of a test as far as I am concerned. > > At the end of the time period, they have the option to continue > billing/service or get terminated. Plain and simple. > > -- > Thanks, > Steve Totaro > +18887771888 (Toll Free) > +12409381212 (Cell) > +12024369784 (Skype) > > On Sun, Oct 26, 2008 at 10:13 PM, Andy Spring <[EMAIL PROTECTED]> wrote: > > Do you think the way of "Charger first, Return later after placing bulk > > order" is possible? > > But I think, if they are true and serious customer, they will agree this > > policy, if you are customer, > > do you agree this way. > > > > Thanks > > > > Regards > > andy > > > > 2008/10/27 C F <[EMAIL PROTECTED]> > >> > >> I would charge for samples but refund it if the purchase any minutes. > >> For example, if you give one 10 minutes to try out, charge whatever > >> you charge, and if they become a customer and end up purchasing $25.00 > >> plus you give them the 10 minutes back. > >> > >> > >> On Fri, Oct 24, 2008 at 8:30 PM, Andy Spring <[EMAIL PROTECTED]> wrote: > >> > Hello everyone friends, > >> > > >> > As a chinese supplier, we often meet this kind of status, so many > >> > foreign > >> > cusotmers ask for free samples from us, > >> > but the sample is also high value not only several dollars, even if it > >> > worth > >> > several dollars, if so many customers ask > >> > for free samples, we also can not afford them. > >> > > >> > By this status, should we send the free samples to our customers? if > >> > you, > >> > how will you do? if not send them free samples > >> > maybe we will lose customers. In fact, the cost of sample is hihger then > >> > unit goods for bulk order. > >> > We have also some policy about the sample, like charger higher price for > >> > sample(s) and when our customers (especially new customers) > >> > place bulk order, we will return the sample cost to them, but even by > >> > this > >> > way, they still do not want to pay for the sample price, > >> > what could we do, do you have any better advice. > >> > > >> > Thank you very much, my friends here everyone! > >> > > >> > Best regards > >> > > >> > -- > >> > andy > >> > [EMAIL PROTECTED] > >> > > >> > _______________________________________________ > >> > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > >> > > >> > asterisk-biz mailing list > >> > To UNSUBSCRIBE or update options visit: > >> > http://lists.digium.com/mailman/listinfo/asterisk-biz > >> > > >> > >> _______________________________________________ > >> --Bandwidth and Colocation Provided by http://www.api-digital.com-- > >> > >> asterisk-biz mailing list > >> To UNSUBSCRIBE or update options visit: > >> http://lists.digium.com/mailman/listinfo/asterisk-biz > > > > > > > > -- > > andy > > [EMAIL PROTECTED] > > > > _______________________________________________ > > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > > > asterisk-biz mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-biz > > > > > > -- > Thanks, > Steve Totaro > +18887771888 (Toll Free) > +12409381212 (Cell) > +12024369784 (Skype) > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
