Awesome thanks everyone for the opinions (all positive). Have a colleague that runs a smallish callcenter looking at OrecX.
Cory J. Andrews Director New Market Initiatives Sayers Media Group VoIP Supply, LLC 454 Sonwil Drive Buffalo, NY 14225 716-250-3402 OFFICE 716-630-1548 FAX 716-601-4474 MOBILE [email protected] <mailto:[email protected]> Have I exceeded your expectations? Please share your experience with my boss, Benjamin P. Sayers <mailto:[email protected]> , CEO NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). It is the property of the VoIP Supply, LLC and shall not be used, disclosed or reproduced without the express written consent of VoIP Supply, LLC. If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail or telephone and then delete this message, including any attachments. Our mailing address is 454 Sonwil Drive, Buffalo, NY 14225 USA. From: [email protected] [mailto:[email protected]] On Behalf Of Alvaro Ramirez Sent: Thursday, January 22, 2009 7:18 PM To: Commercial and Business-Oriented Asterisk Discussion Subject: Re: [asterisk-biz] Anyone Using OrecX for Call Recording? Cory: We have been using the product for the last 12 months. Our environment is fully hosted and we have configured to supports hundred of customers in a HA environment. Support is excelent. Price/performance ratio is Number 1 in the industry!! Go for it!!! Regards, Alvaro On Wed, Jan 21, 2009 at 5:10 PM, Steve Totaro <[email protected]> wrote: On Wed, Jan 21, 2009 at 3:19 PM, Cory Andrews <[email protected]> wrote: > Looking for feedback on OrecX for call recording, if you have field > experience with the OSS or Paid versions and care to share please do. > > > > Thanks > > > > Cory J. Andrews > > Director New Market Initiatives > > > > Sayers Media Group > > VoIP Supply, LLC > > 454 Sonwil Drive > > Buffalo, NY 14225 > > 716-250-3402 OFFICE > > 716-630-1548 FAX > > 716-601-4474 MOBILE > > [email protected] Cory, I helped bring their software from being able to record 8 calls to 200 per server on a core2duo. We worked very close for months, I would send them packet dumps and they would send new source every day for months. I have worked with them very closely and implemented their solution a a full DS3 for ALL calls with perfect call quality. I integrated it with the customer's CRM for call playback via customer record in their GUI. You can compare Verint's solution for 100 seats @ $500k and Telrex $250k (at least when I get a quote several years ago and decided OrecX was worth pursuing). Thanks, Steve Totaro -- Thanks, Steve Totaro +18887771888 (Toll Free) +12409381212 (Cell) +12024369784 (Skype) _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- <http://www.api-digital.com--/> asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
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