On Mon, 2009-03-02 at 12:52 -0800, Tracy Reed wrote: > On Mon, Mar 02, 2009 at 03:20:00PM -0500, Alex Balashov spake thusly: > > I don't really see the point. "Toll-free" is becoming less and less > > relevant as mobile calls don't make a local/LD distinction and most VoIP > > lines don't either. > > That's a good point. I just checked and the vanity DID I really want > is not available in any area code. So either I'll come up with > something else or just stick with my acceptable but not optimal vanity > toll free. Thanks!
I think a counter point would be that in the US at least there are a lot of people that are older, and they, more than younger folk, generally associate a tollfree, particularly a vanity tollfree, with a company that is more reputable and established. Even if they are going to call from a line that charges nothing additional, some people do view the company differently over this issue. In other countries I have lived in, premium type numbers are more common for some ordering lines and support lines, where the caller is more accustomed to paying a higher rate for such services. Ultimately it boils down to the customer base that you are marketing to, if the customers do not particularly care, then a non-tollfree would be fine (especially if its a localized service anyway), however if the customer base cares a bit more about a tollfree, and that is something that would make them decide you vs a competitor, then a tollfree probably makes sense. -- Trixter http://www.0xdecafbad.com Bret McDanel pgp key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x8AE5C721
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