On 3/10/09, Kevin P. Fleming <[email protected]> wrote: > Matt Florell wrote: > > > "Asterisk Business Edition supports from 10 to 240 simultaneous calls > > per system." > > (http://www.digium.com/en/products/software/abe.php?tab=benefits) > > > > Is this really Asterisk "calls" or is this Asterisk "channels"? > > > I thought this was on the website and in our knowledgebase, but maybe > it's not. The ABE "call" restriction is based on the number of channels > that have a PBX running on them, even if the PBX is idle while the > channel is bridged to another channel. > > So, a normal call of two bridged channels is one "call", but three > channels in a MeetMe conference is three "calls". Using Local channels > compounds this a bit; if the Local channels aren't allowed to disappear > once the outbound call is answered (the '/n' flag), then they count as > extra calls. This is fairly rare though. > > -- > Kevin P. Fleming
Thank you very much for the clarification. The knowledge base postings don't help to clarify the issue though: http://kb.digium.com/entry/55/ http://kb.digium.com/entry/18/ Speaking from the stanpoint of a potential customer, they aren't going to scour the knowledge base for what a "call" means in the world of Asterisk. I have a potential client that was absolutely convinced that since he saw it on the website as 250 concurrent calls, and since he talked to a Digium reseller and they said 250 calls, that he could have a 200-seat inbound call center on a single server with the ABE 250 call limit and there would be no licensing issues with all seats in use and on calls with customers. Now I know that under special circumstances you will give up to a 600-channel license for ABE, but that is not really a supported option. Thanks, MATT--- _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
