Hi Alex,
I have a development team and hosting facility. I can initiate this project but we would need lot of inputs from everyone to know what features and what kind of options we should have.
We are facing FRAUDS almost every month. This atleast reduce them.
We are 100% in contributing to this project. Let me know how we can proceed.
Thanks,
Dennis Surendra
DialOnTel Team
-------- Original Message --------
Subject: [asterisk-biz] Payment bureau
From: Alex Balashov <[email protected]>
Date: Thu, November 19, 2009 2:53 am
To: Commercial and Business-Oriented Asterisk Discussion
<[email protected]>
Greetings,
I would like to get everyone's thoughts on the creation of something
like a "credit bureau" specific to our industry. I don't think we
currently have anything like that in the VoIP cottage industry, unless
I am mistaken.
Simply put, we should have a way of anonymously rating customers'
payment history and noting any especially egregious disputes. Access
should be restricted only to verified companies legitimately engaged
in VoIP-related trade.
My interest in this is from a consulting and professional services
angle, since that's what Evariste Systems does. However, I do not see
why this could not also accommodate payment information from the ITSP
and small carrier world.
There are lots of potential problems, of course:
1) Some customers would consider disclosure of any transactional
information a violation of standing NDAs;
2) The possibility of clutter from small/irrelevant transactions, like
$5 prepayments for O/T or calling cards;
3) Some need for moderation and standards enforcement; there is a
very real possibility of abuse by members by leveraging such a tool in
frivolous business disputes, or business disputes in which their hands
are not clean any more than the customer's; example: I could fail to
deliver to a customer what I promised, and then report his refusal to
pay as a financial misdeed;
4) Large deals and transactions often already go through credit checks
with real credit bureaus and various ratings firms.
Nevertheless, I think there would be a lot of value as well. And
while there is the possibility that the existence of such a tool could
be used to intimidate/threaten customers in business disputes, the
value of catching fraudsters who go around from VoIP company to VoIP
company ripping each one off and disappearing into a hole might
outweigh that.
My father does, among other things, some freelance translation. In
that industry, there's a web site called:
http://www.paymentpractices.net/
It is upon seeing this that I wondered why we do not have something
like that in our world.
Eager to hear your thoughts,
-- Alex
--
Alex Balashov - Principal
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
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