Voicify is another possibility. They specialised specifically in surveys.

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On Nov 25, 2009, at 6:01 AM, Lenz Emilitri <[email protected]> wrote:

We have a few clients who implemented just that using the Quality Assessment module of QueueMetrics, so they get all usage stats easily. Send me a line if interested in a free trial.
l.

2009/11/23 Byron J. Lee <[email protected]>
I would like to know if there is a way to have a person calling into my
system do a survey consisting of "voicemail" answers and 1 through 5
answers? Is there a good package for collecting this data and outputting
the information to a CSV file or other type of database? We're looking
for answers about the usability of our new system to help us gauge which direction we should be going. Thank you very much for your help and support!

Thanks,
Byron Lee

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Loway - home of QueueMetrics - http://queuemetrics.com

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