We use: www.vicidial.com and asterisk for dialer and class 4/5 services www.voipinvite.com for SIP termination
no problems for 2 years running :) Email me if you want to get hooked up with them. Brandon brandonkern27 (at) yahoo.com ________________________________ From: praveen kumar <[email protected]> To: Commercial and Business-Oriented Asterisk Discussion <[email protected]> Sent: Sun, March 28, 2010 12:38:48 PM Subject: Re: [asterisk-biz] Call Center inquirey If you are looking at hosted call centre, I would recommend Invox - http://www.invox.com They have a call center app allowing agents to take call on IP, landlines or even Skype. Comes integrated with Google Maps (callers location), Whitepages and screenpops integrated with all CRMs - SF, Sugar, Zoho and even databases. Runs on browser. I may be wrong but it may be running off asterisk. On Sat, Mar 27, 2010 at 9:46 PM, Alexander Argov <[email protected]> wrote: > > > On Sat, Mar 27, 2010 at 2:22 AM, Milind Saraswala <[email protected]> > wrote: >> >> This is the requirement for Call Center >> >> I am intrested in Asterisk which should be setup by myself but with the >> help of some professional guy who can help me do. I am ready to pay him his >> charges. Kindly give me reply ASAP >> Note that it work with MS SQL and Arabic text to speech engine >> >> 1- Connect al the 3 branches (A, B & C) together through IP phones (A >> and B will have internal extensions). >> 2- Control all the calls through the main call center in shuwaikh >> 3- Transfer our current phone line available B and C to the call >> center to A in order to help to publish our current commercial number. >> 4- Install call center software integrate with our data (SQL). >> 5- The software will automatically pop up the customer details when >> phone rings. >> 6- Automatic machine answer and direction. >> 7- ISDN & E1 configuration >> 8- Detailed statistic report of calls >> 9- Call recording feature. >> 10- 85 employees phone >> 11- 25 supervisors phone >> 12- 14 manager and call center phone (5 phone extensions and 5 headset >> Bluetooth or etc..). >> 13- Any extra features you can provide. >> >> >> Morning +965-66829752,+965-97848015 >> Evening +965-97848015,+965-24981523 >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> asterisk-biz mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-biz > > > Hello Milind. > > > > We can help you with your call center. You can find all about our call > center and service. In our website > > > > http://www.tikalnetworks.com/voip/index.php?cid=49 > > > > Please do not hesitate to contact me should you have any question or need > additional information to the following telephone numbers or to my e-mail. > > > > Alex > > > > > > www.tikalnetworks.com > > Alexander Argov CEO > > Mobile +972 (52) 3682486 > > Tel +972 (3) 9279100 > > Fax +972 (3) 9279121 > > POB 3409 49510 Israel > > > > email: [email protected] > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz > -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
-- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
