Hey,
I need a solution for Voice Broadcasting or Call blasting whatever terminology you would like to use.. Basicly here is the call flow Dialer Dials a set number of calls per minute maintains X number of concurrent calls at any time when a remote party picks up it plays an audio file to them at that point the remote party press's 1 to be transfered to a rep or press's 2 to Disconnect.. if they press 1 it automaticly transfers the call to a Rep Call Flow. If the call is being transfered to an Agent via SIP termination to a landline number then if there is already X number of calls in place to that number it will put that call in Que with MOH(Music On Hold ) If the call is being transfered to An Internal Extension On the PBX then it puts them in Que aswell to be transfered to a Rep when one is free Now it must also have ACD ( Automatic Call Distribution ) so its distributing calls evenly, Now from my Last Post i had alot of people contact me but most where people offering SaaS I'm looking for a Dialer Solution i can put on my Server..
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