On 6/09/10 1:44 AM, bruce bruce wrote: > Thanks for the input guys. > > However, as a service provider I will become very careful in my dealings > with a company which has a forum up and doesn't post a single response > to any of it's users in 10 Days (last post responded August 27th). Who > doesn't go on Holidays? But we all make sure that there are arrangements > in place.
:) Most of Italy etc pretty much doesn't exist during August and slowly starts again in September. We have a similar time period here in New Zealand over January (although not quite as intense). It's quite culturally different in Italy than in most places in that everyone takes their holidays at the same time. Once you learn that this is the case you begin to understand what a sacrifice people are making to be there answering posts and emails at all :) There are always cellphones for urgent support requests - although expect a wait of a few minutes while the sand is dusted from the laptop and a UMTS connection is brought online :) Lenz (and QueueMetrics) have been around for ever (well not literally, but for a long time) and I don't think they're going anywhere. If you're needing some reassurance that the company you're looking to deal with is not filled with 'fly by nighters', I can offer my assurance to you. I have no business relationship with QueueMetrics other than to recommend their products. -- Cheers, Matt Riddell _______________________________________________ http://www.venturevoip.com/news.php (Daily Asterisk News) http://www.venturevoip.com/exchange.php (Full ITSP Solution) http://www.venturevoip.com/cc.php (Call Centre Solutions) -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
