Hi Nasir,
The community edition will version supported, which means that we
will issue updates and new features
to the Community edition. At this point in time, we are supporting it
mainly via email (electronic support),
simply because we are concentrating much of our work on the SaaS edition.
An idea that we've been toying around with, again - this is just a
thought (no actions were taken at this point),
is to create some form of pseudo-symbiotic connection between the
community edition and the SaaS. You are
probably wondering: "What the hell is he talking about?" - I'll explain.
As I explained, the SaaS's main force is
the sheer size of it - mainly, it's ability to correlate information
from multiple sources. The community edition
has similar capabilities, however, as people will use it in a
closed-garden environment, it is left in the dark, as
to what the SaaS knows and if something happens in the closed garden,
the SaaS isn't aware of it either. We were
toying around the thought of allowing a community edition user to
interconnect his installation with the global
SaaS. Thus, you share your information with the SaaS in an anonymous
manner, contributing back to the global
effort, while no exposing who you are. At the same, when an update to
the community edition is released, you
gain back from this contribution - think of it as an Open Source project
where just by installing and using the
software you help the community behind it.
Again, this is just something that we were toying around with - we
hadn't taken any actions to making this
happen (and we don't know if we will). I hope that by raising the flag
here, we'll be able to get some really valuable
input from the community - and maybe reach a final decision as to if
taking such a step in the project.
Regards,
Nir S
On 1/6/2011 5:28 PM, Nasir Iqbal wrote:
It is realy great idea and good effort , I was realy looking such
application , hopefully Community edition will be supported and
promoted by Humbug team
Nasir Iqbal
ICT Innovations
http://www.ictinnovations.com/
On Thu, Jan 6, 2011 at 12:39 PM, Boaz Bechar <[email protected]
<mailto:[email protected]>> wrote:
Hi Gerald, All,
Many thanks for the reactions, and interest.
When we refer to the system being cloud-based we mean that the
analytical engine and processing is handled on our servers rather
than on the customers, the same way other hosted services are
typically provided (web analytics, hosted pbxs, etc). We feel
there are many advantages to this, especially in our case where we
aim to provide fraud detection on the PBX level.
I just want to clarify that the Humbug cloud service itself does
not connect to your AMI directly, rather we provide a downloadable
agent (the "humbug-collector") which resides on the customers PBX,
and connects to the manager locally (with a password unknown to
Humbug) in read-only mode. The Humbug-collector is provided as
open source, and essentially sends events that you want handled,
fully encrypted to Humbug via API. Its possible to send events in
other formats (i.e from the dialplan or AGI, etc) but we feel this
is the best way to implement for most Asterisk users.
We understand well that carriers employ analytics and fraud
detection on their traffic, and perhaps even have entire
revenue-assurance teams to handle cases. On the other side of the
scale we see millions of PBXs deployed, of all breeds and vendors,
which essentially have no real access to this technology both from
an implementation and ROI standpoint - leaving the unsuspecting
user having to explain the $100,000 in international phone calls
(http://www.computerworld.com/s/article/9194041/Security_Manager_s_Journal_Slammed_with_a_100_000_phone_bill).
With an estimated $80 billion lost annually to telecom fraud, and
nearly 20% classified as "PBX/voicemail fraud", (CFCA 2009 global
fraud loss survey) we feel the solution is not a matter of
perfecting algorithms in existing systems, but rather of
implementation, in which the analysis is on done
carrier-independent, by a dedicated service in the cloud. And
while we havent formally released the alerting system as part of
the analytics suite yet, we feel that the traffic visibility which
analytics provides is an important first line of defense.
I hope I clarified our intentions with the cloud service.
Kind Regards,
Boaz
Gerald Bove wrote:
Can I have a little more information on how this works in the
cloud? I was just checking out the site, and was very
interested. I assumed it was just an app I ran either on the
asterisk server, or on a separate server, but if this is
"cloud" based, that kind of kills it.
Sending this type of information to a third party (a
non-verified third part at that) is a big privacy concern. At
the very least opening AMI or whatever this uses to pull the
stats seems scary enough.
I think your find that no real carrier will take this product
seriously if that's how it works.
-----Original Message-----
From: [email protected]
<mailto:[email protected]>
[mailto:[email protected]
<mailto:[email protected]>] On Behalf Of
Chris Bagnall
Sent: Wednesday, January 05, 2011 7:11 AM
To: 'Commercial and Business-Oriented Asterisk Discussion'
Subject: [BULK] Re: [asterisk-biz] Humbug Analytics - Falcon
Release
Importance: Low
Some months ago we posted an open invitation to our beta
of Humbug
Analytics, and I thought I would share some of our
progress since, as this may
be relevant to many of you.
I'm sure I can't be the only one who's thinking "this looks
very nice, why can't they release it as an app?" What's the
obsession with "cloud" everything these days?
Kind regards,
Chris
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