Hello, Voisonics is pleased to announce QueueInsight, providing a wide range of measurements and graphs for queues on Asterisk based systems. It features:
- Reporting on queues, agents, and currently active calls - Scheduled reports delivered by email - Users with limited access to queues, for your customers - Report by specific times, using a powerful search engine - Report by call state (answered/no answer/active) - Report on SLA performance - Report on hold, talk and total calls times, with minimum, average and maximum times for each - Report on reasons why calls were not answered - Report on reasons why answered calls hung up - Graphs of data over time - White-label hosted online interface that can be branded with your company and it's logo - Light-weight client for your server to interface with the service - ... and more! There is a demo online at the following address - username "demo", password "demo": http://my.queueinsight.com/ It is offered as an annual license, and is very competitively priced compared to other such solutions. Even better, until the end of August those who purchase a license will receive 30% off by quoting "ASTERISKBIZ". The first 30 days are available as a free trial, so you've nothing to lose and everything to gain by trying it now! For pricing please and more information please see: http://queueinsight.com/ Regards, -- David Cunningham, Voisonics http://voisonics.com/ US toll-free: +1 888 842 2720 UK: +44 (0) 20 3298 1642 Australia: +61 (0) 2 8063 9019
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