Hello! We are pleased to announce the release of *Asternic Call Center Stats Pro 2, *an updated version of the popular queue reporting system for Asterisk based Contact Centers.
This new version has a renewed user interface and includes the following new features: - A report designer that lets you customize reports to cater your needs. - Graphics Charts on HTML5 - PDF and Excel export. - Realtime Parsing queue logs - Recordings - User Access & Levels - Scheduled Reports & Notifications - Realtime View with SPY, WHISPER and STEAL calls. - Rest Web Service - Develop the application or report you want!! - and reports like: Distribution By Queue, Distribution per Month, Week, Day, Week Day and Hour Answered Calls by Queue, Agent, URL and Call Lenght, Answered and Unanswered Service Level Answered and Unanswered Disconnection Cause, Answered Transfers, Unanswered Calls by Queue and by URL Agents Sessions, Pause Durations and Dispositions and many more..! Check out the features at http://www.asternic.net Best Regards Agustin Gudino FOP2 and Call Center Stats PRO Sales and Marketing +54-11-43812400
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