Hi, We've had this already a few times… its not an easy one!
-- Regards, Rick Orford ComCanada Communications Inc. www.comcanada.ca Tel: (604) 998-4500 *x6008* Fax: (604) 998-4501 On Wed, Jun 4, 2014 at 9:41 AM, Peter Beckman <[email protected]> wrote: > So one of my carriers today informed me that they had disconnected one of > my DIDs. They got a letter from the "Canadian Anti-Fraud Centre" that said > that someone complained about a call they received from that DID and that > they should disconnect it. > > Here's the letter. > > "Good morning, > > Please find below telephone number(s) that have been reported to the > Canadian Anti-Fraud Centre (CAFC) The CAFC is a police run centre that > collects complaint information with regard to fraud. The CAFC is > working with numerous telephone service providers to advise when > suspected fraudsters are using their company to facilitate a criminal > offence - fraud. It is important to note that it is a Criminal Offence > contrary to Section 140 of the Criminal Code of Canada to make a false > complaint to the police. > > The attached information provides your company notice that the > telephone number(s) is subject of a fraud report. It is being provided > to your company as our report indicates it is being used for unlawful > purposes and as such may be in contravention of your terms of services. > We are asking that if you deem it is being used for an unlawful purpose > (fraudulent activity) that consideration be made to terminate the > number. > > This information is being supplied to your company and is intended > solely for the addressee. It is not to Be Reclassified, Copied, > Reproduced, Used in Whole or Part or Further Disseminated, Without the > Consent of the Originator. > > CAFC - [Some six digit number] [Carrier Name] [DID In question] > > Fraud Analyst / Analyste de fraude > Canadian Anti-Fraud Centre / Le centre antifraude du Canada > Royal Canadian Mounted Police / Gendarmerie royale du Canada > > Fraud…Recognize It…Report It… Stop It > > This email and any attachment it includes is subject to third party > rule. It is not to Be Reclassified, Copied, Reproduced, Used in Whole > or Part or Further Disseminated, Without the Consent of the > Originator." > > First off, the CAFC used to be called "PhoneBusters"[1] and was started by > a citizen, Barry Elliott, in January 1993[2]. They don't do investigations, > just accept complaints[3]. > > Additionally, they don't even include the complaint, just that someone > complained. Is getting someone's phone service turned off as easy as a > single complaint to the CAFC and the telecom carriers bend over?!? > > As a US-based carrier, unless I get a judge-signed subpoena and verify it > with my legal representative, I don't do anything. I don't even attempt to > judge what my customers are doing with their phone numbers, because if I do > for just one call or one customer I open my business to legal liability for > EVERY CALL and EVERY CUSTOMER. > > According to the Telecommunications Act of Canada[4]: > > * Except where the Commission approves otherwise, a Canadian carrier shall > not control the content or influence the meaning or purpose of > telecommunications carried by it for the public. > > * No Canadian carrier shall, in relation to the provision of a > telecommunications service or the charging of a rate for it, unjustly > discriminate or give an undue or unreasonable preference toward any > person, including itself, or subject any person to an undue or > unreasonable disadvantage. > > Has anyone else had their carrier shut off DIDs based on a non-verified > consumer complaint? ` > > [1] http://en.wikipedia.org/wiki/Canadian_Anti-Fraud_Centre > [2] http://www.antifraudcentre-centreantifraude.ca/english/ > cafc_aboutus.html > [3] http://www.antifraudcentre-centreantifraude.ca/english/ > stopit_faq.html#investigate > [4] http://www.canlii.org/en/ca/laws/stat/sc-1993-c-38/latest/ > sc-1993-c-38.html > > ------------------------------------------------------------ > --------------- > Peter Beckman Internet Guy > [email protected] > http://www.angryox.com/ > ------------------------------------------------------------ > --------------- > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz >
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