Hi Peter,
Am 01.11.2015 um 19:35 schrieb Peter Beckman:
Seems risky without a contract.
I'm not sure if I'm supposed to answer these questions or if they are
more of a rhetorical kind like "Can't be trusted, not enough data". But
I'm gonna:
* What's the SLA on response when a DID stops working?
There's no SLA and no guaranteed response time.
* What happens when a customer wants to port the number?
They can do that.
* Do you support SMS?
No.
* Is there an escalation procedure? Portal? Reports? Paid services?
E-Mail or phone. Those who have requested DIDs were given the contact
details.
* What if we ask for 100 numbers and then don't use them for several
months, is that OK?
Yes.
* Do we have to have minimum monthly active traffic in order to keep
them?
No, but some traffic would be nice. If there shouldn't be any traffic
after a year or so then we'll talk again.
* G729 or 711 or ??
G.711 alaw, ulaw and G.729.
* Redundancies? Are you a CLEC? Is this through TrueMetal.org?
We're something like a CLEC in Germany, where we are located. In the US
we partner with a CLEC. TM.org is my private mail domain, not related to
the company.
* What's the name of the company?
Those who requested DIDs were given the company name, URL and contact
methods.
Regards
Markus
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